Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster.
Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services, and traffic has been automatically reintroduced to the vpops
We are currently monitoring our environment for stability and will provide a final update once we have confirmation on the same.
Next update time: 14:00UTC
Posted Aug 30, 2026 - 12:45 UTC
Investigating
Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vpops in the Dallas cluster.
Description: We are currently experiencing degradation of Web Security Cloud Services in Dallas. The customer impact has been mitigated as Web Security service traffic has failed over to the redundant data center. We are currently investigating the problem and will provide further feedback as we make progress.
Next update time: 13:00 UTC
Posted Aug 30, 2026 - 11:45 UTC
This incident affected: Services (Web Security Cloud) and Data Centers and PoP (Dallas (O)).