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Real-time status on Forcepoint's trusted Data Security Cloud services
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance - SIEM Aurora Database Migration (Frankfurt Region) Jul 18, 2025 03:30-04:30 UTC
Forcepoint will be conducting a planned maintenance for the SIEM integration feature in Forcepoint Web Security Cloud and Email Security Cloud in the Frankfurt region on Friday, July 18th, 2025, at 03:30 AM UTC for approximately 1 hour. The maintenance activity involves database upgrades for further enhancement of the SIEM integration feature.
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
Planned Maintenance - SIEM Aurora Database Migration (Virginia Region) Jul 18, 2025 07:30-08:30 UTC
Forcepoint will be conducting a planned maintenance for the SIEM integration feature in Forcepoint Web Security Cloud and Email Security Cloud in the Virginia region on Friday, July 18th, 2025, at 07:30 AM UTC for approximately 1 hour. The maintenance activity involves database upgrades for further enhancement of the SIEM integration feature.
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
Planned Maintenance - SIEM Aurora Database Migration (Singapore Region) Jul 18, 2025 15:00-16:00 UTC
Forcepoint will be conducting a planned maintenance for the SIEM integration feature in Forcepoint Web Security Cloud and Email Security Cloud in the Singapore region on Friday, July 18th, 2025, at 03:00 PM UTC for approximately 1 hour. The maintenance activity involves database upgrades for further enhancement of the SIEM integration feature.
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.
Posted on Jul 15, 2025 - 10:37 UTC
Planned Maintenance - Johannesburg (Cluster S) Datacenter Jul 19, 2025 03:30-07:30 UTC
Forcepoint will be conducting an planned maintenance in our Johannesburg (Cluster S) datacenter on Saturday, July 19th at 03:30 AM UTC for approximately 4 hours. The maintenance activity will involve changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Jul 15, 2025 - 09:18 UTC
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Jul 15, 2025 - 09:18 UTC
Planned Maintenance - London Docklands (Cluster LONB) Datacenter Jul 19, 2025 12:30-18:30 UTC
Forcepoint will be conducting a planned maintenance in our London Docklands (Cluster LONB) Datacenter on Saturday, July 19th at 12:30 PM UTC for approximately 6 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Jul 15, 2025 - 18:23 UTC
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Jul 15, 2025 - 18:23 UTC
Planned Maintenance - Proxy release in all clusters Jul 21, 2025 08:00 - Jul 31, 2025 17:00 UTC
Forcepoint will be performing a maintenance activity in all our data centers starting Monday, July 21st, 2025 8AM UTC till Thursday, July 31st, 2025 5PM UTC. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance. The upgrades will be staggered across servers to ensure service continuity and rolled out in a phased manner across all the clusters.
We are not anticipating any major impact on connectivity for our customers during the maintenance window.
We will provide updates as necessary while we make progress with the maintenance activity. Thank you for your co-operation.
Posted on Jul 14, 2025 - 10:43 UTC
We are not anticipating any major impact on connectivity for our customers during the maintenance window.
We will provide updates as necessary while we make progress with the maintenance activity. Thank you for your co-operation.
Posted on Jul 14, 2025 - 10:43 UTC
Planned Maintenance - Network Upgrade in Heathrow Data Center (Cluster A) Aug 9, 2025 19:00-23:00 UTC
Forcepoint will be performing a planned maintenance activity in our Heathrow Data Center (Cluster A) on August 9, starting 19:00 for approximately 4 hours. The maintenance activity involves performing a series of upgrades across our network infrastructure to further strengthen its security, performance and resiliency.
Web Security Cloud services will be failed over to another data center during the maintenance window. Customer’s connecting to Heathrow via PAC file/endpoint agent will observe their traffic to be failed over to an alternate data center automatically at the start of the maintenance activity.
Customers connecting to Heathrow via IPSEC and/or GRE tunnels must ensure that they have redundant tunnels configured to ensure continuity of services.
The below mentioned services will be un-available during the maintenance window:
CSG Portal: Customers will not be able to view the Portal UI, or view and/or change their policies. Reporting functionality using Report builder, Transaction Viewer will not be accessible. Policy propagation will also be impacted. Scheduled reports won’t run during the maintenance period.
Message center for viewing and releasing quarantined emails will not be available.
DirSync
SCIM
Auto-Provisioning of user accounts.
Please reach out to Forcepoint's Technical Support Team if you need any further information on this maintenance.
We appreciate your understanding and co-operation.
Posted on Jul 03, 2025 - 06:23 UTC
Web Security Cloud services will be failed over to another data center during the maintenance window. Customer’s connecting to Heathrow via PAC file/endpoint agent will observe their traffic to be failed over to an alternate data center automatically at the start of the maintenance activity.
Customers connecting to Heathrow via IPSEC and/or GRE tunnels must ensure that they have redundant tunnels configured to ensure continuity of services.
The below mentioned services will be un-available during the maintenance window:
CSG Portal: Customers will not be able to view the Portal UI, or view and/or change their policies. Reporting functionality using Report builder, Transaction Viewer will not be accessible. Policy propagation will also be impacted. Scheduled reports won’t run during the maintenance period.
Message center for viewing and releasing quarantined emails will not be available.
DirSync
SCIM
Auto-Provisioning of user accounts.
Please reach out to Forcepoint's Technical Support Team if you need any further information on this maintenance.
We appreciate your understanding and co-operation.
Posted on Jul 03, 2025 - 06:23 UTC