Update - We have re-introduced Web Security traffic to Toronto data center and are closely monitoring performance. Customer's connecting via IPSEC and GRE tunnels may still observe their traffic to be routed via their secondary data center until tunnel traffic is also re-introduced to Toronto.
May 14, 2025 - 04:55 UTC
Update - We have re-enabled reporting capability in YYZA data store. Customer's should be able to run reports from the data store in Canada using the CSG Portal. As the backlog is still being processed, latest data will become available as the queue is getting processed.
May 13, 2025 - 07:55 UTC
Verifying - Our maintenance activity continues to be in-progress, and we are performing a thorough validation of our infrastructure and services before re-introducing traffic in Toronto. We will provide an update once traffic has been failed back.
May 12, 2025 - 17:46 UTC
Update - Maintenance activity is still in-progress. Traffic continues to be failed over to an alternate data center.
May 09, 2025 - 10:22 UTC
Update - Maintenance activity is still in-progress. Traffic continues to be failed over to an alternate data center.
May 05, 2025 - 10:11 UTC
Update - Maintenance activity has been extended. Services continues to be accessible via a redundant data center. We will provide further update as we make progress.
May 01, 2025 - 14:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2025 - 23:30 UTC
Scheduled - Forcepoint will be performing an emergency maintenance in Toronto (YYZA) data center on Wednesday, April 30, starting 23:30 UTC for 12 hours.

The maintenance activity is required to address performance concerns and mitigate the risk of impact on availability of our services. Customer's connecting to Web Security Cloud services via PAC file will experience a minor blip (under 2 minutes) in connectivity while traffic is re-routed to another data center.

Customer's connecting to Toronto via IPSEC/GRE tunnels should experience an automatic failover of traffic to a redundant data center based on their tunnel configurations.

We appreciate your co-operation and apologise for any inconvenience.

Apr 30, 2025 23:30 - May 7, 2025 05:30 UTC

About This Site

Real-time status on Forcepoint's trusted Data Security Cloud services

Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
100.0 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
US GovCloud Operational
90 days ago
100.0 % uptime
Today
Trial Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Centers and PoP Under Maintenance
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
OCI-US East (Ashburn) Operational
90 days ago
100.0 % uptime
Today
OCI-US West (San Jose) Operational
90 days ago
100.0 % uptime
Today
OCI-UK South (London) Operational
90 days ago
100.0 % uptime
Today
OCI-Italy Northwest (Milan) Operational
90 days ago
100.0 % uptime
Today
OCI-Israel Central (Jerusalem) Operational
90 days ago
100.0 % uptime
Today
OCI-Saudi Arabia West (Jeddah) Operational
90 days ago
100.0 % uptime
Today
OCI-Singapore (Singapore) Operational
90 days ago
100.0 % uptime
Today
OCI-Australia East (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Amsterdam (X) Operational
Toronto (YYZA) Under Maintenance
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
100.0 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 22, 2025

No incidents reported today.

May 21, 2025
Completed - The scheduled maintenance has been completed.
May 21, 07:30 UTC
Update - This maintenance has been extended by 2 hours. We apologize for any inconvenience this may cause and appreciate the cooperation.
May 21, 05:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:30 UTC
Scheduled - Forcepoint will be conducting a emergency maintenance in our Slough/Woking (Cluster J) Datacenter on Wednesday, May 21st at 01:30 UTC for approximately 4 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

May 20, 11:47 UTC
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Completed - The scheduled maintenance has been completed.
May 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity on its FONE infrastructure (SWG, CASB and ZTNA) between May 16th 17:00PM UTC - May 16th 18:00PM UTC. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

While we do not anticipate any loss of service during the maintenance window, some customers may experience a connectivity issues lasting for about 2 - 3 minutes during the maintenance period.

May 13, 20:32 UTC
May 15, 2025

No incidents reported.

May 14, 2025
Resolved - This incident has been resolved.
May 14, 14:16 UTC
Monitoring - Customer Impact: Some of our web security cloud customers may experience increased latency on an intermittent basis while accessing the internet from São Paulo.

Description: We have implemented a routing change in our network to influence traffic to be routed via an alternate ISP link. The changes has helped resolve the problem, and we continue to monitor the service for stability.

Next update time: 15:30 UTC

May 14, 14:04 UTC
Identified - Customer Impact: Some of our web security cloud customers may experience increased latency on an intermittent basis while accessing the internet from São Paulo.

Description: We have identified a problem with one of our internet service providers dropping network packets within their infrastructure, external to Forcepoint's network. We are working on a configuration change to have all our inbound and outbound traffic prefer our alternate ISP.

Next update time: 14:30 UTC

May 14, 13:58 UTC
Investigating - Customer Impact: Some of our web security cloud customers may experience increased latency on an intermittent basis while accessing the internet from São Paulo.

Description: We are currently experiencing degraded performance in São Paulo. We are investigating the incident and will provide an update as we make progress.

Next update time: 14:00 UTC

May 14, 13:34 UTC
May 13, 2025
May 12, 2025
May 11, 2025
Completed - The scheduled maintenance has been completed.
May 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 05:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on the CASB US region portal on Sunday, 11th May 2025 at 05:00 UTC for approximately 2 hour. The maintenance activity provides infrastructural improvements to the Portal.

We do not anticipate any service disruption during this maintenance window. However, in the unlikely event of an issue, users may experience temporary inaccessibility to the CASB US region portal.

We apologize for any inconvenience this may cause and appreciate the cooperation.

May 9, 14:07 UTC
May 10, 2025

No incidents reported.

May 9, 2025
May 8, 2025

No incidents reported.