Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 23, 2026 - 09:52 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 16, 2026 - 08:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 12, 2026 - 08:33 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 11, 2026 - 23:04 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 10, 2026 - 19:55 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:13 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:58 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:51 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 05:17 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 22:18 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 09:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 04:05 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 21:41 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 17:59 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 08:16 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 04:13 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 00:38 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 21:40 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 13:44 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 07:55 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 04:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 22:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 17:39 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region.

Current Status & Next Steps:

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Mar 03, 2026 - 13:15 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 06:05 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

We will provide further update as more progress is made or as the situation evolves.

Mar 03, 2026 - 06:03 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 22:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 19:45 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 19:10 UTC
Identified - Customer Impact:

Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 14:39 UTC
Update - Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.

Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East.

For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.

Mar 02, 2026 - 12:20 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services.

For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 08:33 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 06:49 UTC
Monitoring - Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region.

We continue to monitor the situation closely to ensure ongoing stability.

AWS Status Page: https://health.aws.amazon.com/health/status

Mar 01, 2026 - 17:20 UTC
Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 03:30 PM UTC

Mar 01, 2026 - 14:29 UTC

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Real-time status on Forcepoint's trusted Data Security Cloud services

Email Security Service Operational
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Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
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Forcepoint Security Portal Operational
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Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
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90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
London (LONB) Operational
90 days ago
100.0 % uptime
Today
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.99 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
99.97 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Data Centers and PoP Major Outage
90 days ago
93.98 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
99.77 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
99.88 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
99.98 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Major Outage
90 days ago
0.9 % uptime
Today
Dubai (me-central-1) Major Outage
90 days ago
0.9 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
99.99 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Israel (il-central-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
95.42 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
99.97 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
99.97 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
78.21 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
85.25 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Insights Operational
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance - Dubai (Cluster DXBA) Datacenter Jun 13, 2026 03:30-13:30 UTC

Forcepoint will be conducting a planned maintenance in our Dubai (DXBA) Datacenter on Saturday, June 13th at 03:30 AM UTC for approximately 10 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for a brief moment while customer traffic is failed over to an alternate datacenter at 03:30 AM UTC and traffic will be re-introduced at 06:00 AM UTC. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Jun 10, 2026 - 07:00 UTC

Planned Maintenance - Paris (Cluster-D) Datacenter Jun 13, 2026 16:30-20:30 UTC

Forcepoint will be conducting a planned maintenance in our Paris (Cluster-D) Datacenter on Saturday, June 13th at 16:30 UTC for approximately 4 hours. The maintenance activity will involve changes to enhance our network infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Jun 11, 2026 - 14:44 UTC

Planned Maintenance - Dallas (Cluster-O) Datacenter Jun 14, 2026 03:30-07:30 UTC

Forcepoint will be conducting a planned maintenance in our Dallas (Cluster-O) Datacenter on Sunday, June 14th at 03:30 AM UTC for approximately 4 hours. The maintenance activity will involve changes to enhance our network infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Jun 11, 2026 - 14:46 UTC

Planned Maintenance - Ashburn (Cluster-H) Datacenter Jun 14, 2026 10:30-14:30 UTC

Forcepoint will be conducting a planned maintenance in our Ashburn (Cluster-H) Datacenter on Sunday, June 14th at 10:30 AM UTC for approximately 4 hours. The maintenance activity will involve changes to enhance our network infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Jun 11, 2026 - 14:49 UTC
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Completed - The scheduled maintenance has been completed.
Jun 9, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 02:00 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance in our Cluster J Datacenter on Tuesday, June 9th at 2:00 AM UTC for approximately 4 hours. The maintenance activity is required to mitigate risks of performance bottlenecks on a key Web Security cloud component.

Customers may experience intermittent URL categorization failures for a very brief period during this maintenance window. No action is required from customers.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Jun 8, 14:06 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 07:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Heathrow (Cluster A) Datacenter on Sunday, 7th June at 07:00 UTC for approximately 4 hours. The maintenance activity involves changes to further enhance our cluster infrastructure and improve performance for our Cloud services.

We do not anticipate any disruption to customer traffic during this maintenance.
We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Jun 4, 15:51 UTC
Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Frankfurt (Cluster B) Datacenter on Saturday, 06 June at 07:00 UTC for approximately 4 hours. The maintenance activity involves certain changes for further enhancing our cluster infrastructure to provide an improved performance to our Cloud services.

We do not anticipate any disruption to customer traffic during this maintenance. 
We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Jun 4, 15:37 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for the FONE Production Environment on Friday, June 5, from 23:00 UTC for 2 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

We anticipate a minor loss of connectivity for a brief moment during the maintenance period. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Jun 3, 22:22 UTC
Jun 5, 2026
Completed - The scheduled maintenance has been completed.
Jun 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 UTC
Scheduled - Forcepoint will perform planned maintenance on the FONE Production EU Environment on Friday, June 5, from 20:00 UTC for 2 hours. The maintenance activity will further enhance the environment's resilience and performance.

We anticipate a minor loss of connectivity for a brief moment during the maintenance period. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Jun 3, 22:38 UTC
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 19:00 UTC
Monitoring - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: Fix has been rolled out across all our data centers and we are monitoring the service for stability.

Jun 3, 18:50 UTC
Update - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: The fix roll-out is in progress and has been successfully deployed across all our data centers in APAC (Tokyo, Singapore, Mumbai and Sydney). We are currently working on rolling out the fix across our EMEA data centers.

Jun 3, 07:16 UTC
Update - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: We have started the process of rolling out the fix across our fleet. The fix has been applied to London B (LONB) data center successfully and we are noticing positive results. We will provide an update once the fix is rolled out to all target environments.

Jun 2, 18:19 UTC
Update - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: We have identified the problem where our Cloud Web proxy solution is unable to correctly validate a certificate chain presented by the impacted websites. We have developed a fix and are currently working on performing a thorough validation before the fix is rolled out across our production fleet.

Jun 2, 12:48 UTC
Update - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: We have identified the problem where our Cloud Web proxy solution is unable to correctly validate a certificate chain presented by the impacted websites. We continue to investigate the root cause further and will revert as soon as we have a remediation plan identified.

Jun 2, 05:53 UTC
Identified - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: We have identified the problem related to a third-party certificate authority certificate chain which are being used by the affected websites. We continue to investigate this further and will provide an update as we make progress.

Jun 1, 16:41 UTC
Investigating - Customer Impact: Some of our Cloud Web Security customers may experience a certificate error while accessing a few web pages from our Cloud web solution.

Description: We are currently investigating a problem which is triggering a certificate error for some of our customers while accessing certain web pages. We will provide further update as we make progress with our investigation.

Next update time: 16:30 UTC

Jun 1, 15:18 UTC
Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 19:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Dubai Datacenter (Cluster-DXBA) on Tuesday, June 02, starting at 19:00 UTC for 3 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Dubai via IPSEC or GRE tunnels.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

May 26, 10:17 UTC
Jun 1, 2026
May 31, 2026
Completed - The scheduled maintenance has been completed.
May 31, 18:36 UTC
Verifying - Verification is currently underway for the maintenance items.
May 31, 17:22 UTC
Update - As Forcepoint continue to work on this maintenance, we will be extending the window by another 1 hour to ensure stability and to confirm health checks. Thank you for your patience.
May 31, 16:43 UTC
Update - Maintenance activity is in progress and continues per schedule. Customers may experience a loss of connectivity to the CSG Portal starting in a few minutes which should recover automatically after a short period.
May 31, 13:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 31, 11:13 UTC
Update - The planned maintenance activity is scheduled to start at 13:00 UTC. We will begin the process of failing over services from Heathrow in 30 minutes.
May 31, 11:10 UTC
Scheduled - Forcepoint will be performing a maintenance activity in Heathrow (Cluster A) on Sunday May 31, starting 13:00 UTC for 4 hours. The activity involves upgrading a portion of our network infrastructure in the data center to ensure better performance and resiliency.

Web Security Cloud traffic will be failed over to an alternate data center at the start of the maintenance window. Customers connecting to Heathrow (Cluster A) via IPSEC and GRE tunnels are requested to ensure a redundant tunnel setup to an alternate data center to ensure seamless failover of traffic.

Email Security cloud customers should continue to receive email via redundant MX records.

Cloud Web Security Portal will continue to be available during the maintenance window; however, there will be a couple of occasions where the Portal and associated services may be briefly unavailable. The complete list of services that will be briefly affected are:

1. Cloud Web Security Portal
2. Reporting
3. DirSync
4. HybridSync
5. Releasing emails from quarantine
6. SCIM
7. Policy Propagation

We appreciate the co-operation. For any further information on this activity, please reach out to Forcepoint's Technical Support Team.

May 26, 10:23 UTC
Completed - The scheduled maintenance has been completed.
May 31, 11:15 UTC
Update - As Forcepoint continue to work on this maintenance, we will be extending the window by another 6 hours to ensure stability and to confirm health checks. Thank you for your patience.
May 30, 19:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 02:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Phoenix, Cluster G, starting Friday, May 29, 02:00 UTC for 54 hours. The maintenance activity involves upgrading our core network infrastructure to ensure resiliency and performance.

While the maintenance work will be carried on for 54 hours, traffic from Phoenix will be failed over to a redundant data center during two failover windows. Traffic will continue to be processed in the Pheonix data center outside of the failover window during the maintenance activity.

First Failover Window (Phoenix Time): 19:00 Friday, May 29 - 01:00, Saturday, May 30

Second Failover Window: (Phoenix Time): 09:00 Saturday, May 30 - 15:00 Saturday, May 30

At the start of the failover windows, Web Security Traffic will be automatically failed over to a redundant data center within the US. Customers connecting to Phoenix data center via IPSEC or GRE tunnels are requested to ensure redundant tunnel setup to an alternate data center to ensure continuity of services during the failover windows. Email Security traffic will also be automatically routed to an alternate data center for customer's with redundant MX records.

While Forcepoint will continue its maintenance activity outside of the failover windows, we do not anticipate any loss of connectivity to our services.

We appreciate your co-operation and understanding. For more information on this activity, please reach out to Forcepoint's Technical Support Team.

May 27, 14:54 UTC
May 30, 2026
Completed - The scheduled maintenance has been completed.
May 30, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for FONE Production Environment on Friday, May 29, from 23:00 UTC for 2 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

We anticipate a minor loss of connectivity for a brief moment during the maintenance period. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

May 27, 22:59 UTC
May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 20:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for FONE Production EU Environment on Friday, May 29, from 20:00 UTC for 2 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

We anticipate a minor loss of connectivity for a brief moment during the maintenance period. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

May 27, 23:16 UTC