Update - We have re-introduced Web Security traffic to Toronto data center and are closely monitoring performance. Customer's connecting via IPSEC and GRE tunnels may still observe their traffic to be routed via their secondary data center until tunnel traffic is also re-introduced to Toronto.
May 14, 2025 - 04:55 UTC
May 14, 2025 - 04:55 UTC
Update - We have re-enabled reporting capability in YYZA data store. Customer's should be able to run reports from the data store in Canada using the CSG Portal. As the backlog is still being processed, latest data will become available as the queue is getting processed.
May 13, 2025 - 07:55 UTC
May 13, 2025 - 07:55 UTC
Verifying - Our maintenance activity continues to be in-progress, and we are performing a thorough validation of our infrastructure and services before re-introducing traffic in Toronto. We will provide an update once traffic has been failed back.
May 12, 2025 - 17:46 UTC
May 12, 2025 - 17:46 UTC
Update - Maintenance activity is still in-progress. Traffic continues to be failed over to an alternate data center.
May 09, 2025 - 10:22 UTC
May 09, 2025 - 10:22 UTC
Update - Maintenance activity is still in-progress. Traffic continues to be failed over to an alternate data center.
May 05, 2025 - 10:11 UTC
May 05, 2025 - 10:11 UTC
Update - Maintenance activity has been extended. Services continues to be accessible via a redundant data center. We will provide further update as we make progress.
May 01, 2025 - 14:44 UTC
May 01, 2025 - 14:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2025 - 23:30 UTC
Apr 30, 2025 - 23:30 UTC
Scheduled - Forcepoint will be performing an emergency maintenance in Toronto (YYZA) data center on Wednesday, April 30, starting 23:30 UTC for 12 hours.
The maintenance activity is required to address performance concerns and mitigate the risk of impact on availability of our services. Customer's connecting to Web Security Cloud services via PAC file will experience a minor blip (under 2 minutes) in connectivity while traffic is re-routed to another data center.
Customer's connecting to Toronto via IPSEC/GRE tunnels should experience an automatic failover of traffic to a redundant data center based on their tunnel configurations.
We appreciate your co-operation and apologise for any inconvenience.
Apr 30, 2025 23:30 - May 7, 2025 05:30 UTC
The maintenance activity is required to address performance concerns and mitigate the risk of impact on availability of our services. Customer's connecting to Web Security Cloud services via PAC file will experience a minor blip (under 2 minutes) in connectivity while traffic is re-routed to another data center.
Customer's connecting to Toronto via IPSEC/GRE tunnels should experience an automatic failover of traffic to a redundant data center based on their tunnel configurations.
We appreciate your co-operation and apologise for any inconvenience.
Apr 30, 2025 23:30 - May 7, 2025 05:30 UTC
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No downtime recorded on this day.
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