All Systems Operational

About This Site

Real-time status on Forcepoint's trusted Data Security Cloud services

Uptime over the past 90 days. View historical uptime.
Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
100.0 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
US GovCloud Operational
90 days ago
100.0 % uptime
Today
Trial Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Centers and PoP Operational
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
OCI-US East (Ashburn) Operational
90 days ago
100.0 % uptime
Today
OCI-US West (San Jose) Operational
90 days ago
100.0 % uptime
Today
OCI-UK South (London) Operational
90 days ago
100.0 % uptime
Today
OCI-Italy Northwest (Milan) Operational
90 days ago
100.0 % uptime
Today
OCI-Israel Central (Jerusalem) Operational
90 days ago
100.0 % uptime
Today
OCI-Saudi Arabia West (Jeddah) Operational
90 days ago
100.0 % uptime
Today
OCI-Singapore (Singapore) Operational
90 days ago
100.0 % uptime
Today
OCI-Australia East (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Amsterdam (X) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
100.0 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2025
Planned Maintenance - Cloud Security Portal
Completed - The scheduled maintenance has been completed.
Jun 21, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 05:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance activity on the Cloud Security Portal on Saturday, 21st June 2025 at 05:30 UTC for approximately 6 hours. The maintenance activity provides infrastructural improvements to the Portal. We do not anticipate any interruption to our services during the maintenance activity.
Jun 18, 17:46 UTC
Jun 20, 2025

No incidents reported.

Jun 19, 2025
Planned Maintenance - Proxy release in multiple clusters
Completed - The scheduled maintenance has been completed.
Jun 19, 16:26 UTC
Update - We have successfully completed the upgrade of all the clusters except Heathrow and Johannesburg. Scheduled maintenance is currently underway for the remaining two clusters. We will continue to provide updates as necessary.
Jun 18, 11:54 UTC
Update - We have successfully completed the upgrade of all the clusters except Heathrow and Johannesburg. Scheduled maintenance is currently underway for the remaining two clusters. We will continue to provide updates as necessary.
Jun 18, 11:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our data centers starting Tuesday, June 10th at 8 AM UTC for approximately 240 hours. The maintenance activity will involve upgrades to our web proxy servers to enhance security and performance. The upgrade will be rolled out in stages across all clusters.

We are not anticipating any impact on connectivity for our customers during the maintenance window.

We will provide updates as necessary while we make progress with the maintenance activity. Thank you for your co-operation.
Jun 7, 05:35 UTC
Planned Maintenance - SIEM Aurora Database Migration (London Region)
Completed - The scheduled maintenance has been completed.
Jun 19, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 03:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance for the SIEM integration feature in Forcepoint Web Security Cloud and Email Security Cloud in the London region on Thursday, June 19th, 2025, at 03:30 AM UTC for approximately 1 hour. The maintenance activity involves database upgrades for further enhancement of the SIEM integration feature. During the maintenance window, customers may experience intermittent errors downloading SIEM log files for Forcepoint Web Security Cloud and Email Security Cloud.

We apologise for any inconvenience this may cause and appreciate the co-operation.
Jun 16, 12:46 UTC
Jun 18, 2025
Jun 17, 2025

No incidents reported.

Jun 16, 2025
Planned Maintenance - Cluster X - Amsterdam vPoP Conversion
Completed - The scheduled maintenance has been completed.
Jun 16, 23:48 UTC
Update - The scheduled maintenance has been extended by 24 hours due to unforeseen issue with network infrastructure. We appreciate your understanding and cooperation.
Jun 15, 17:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:01 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for our Amsterdam (Cluster X) datacenter starting Sunday, June 15th at 03:00 AM UTC for 24 hours. The maintenance activity will involve converting the Amsterdam datacenter into a vPoP within the Cluster B - Frankfurt datacenter infrastructure. All services configured in Amsterdam will be failed over to an alternate datacenter during the maintenance to avoid any disruption to service availability.

We do not anticipate any major disruption to customer traffic; however, customers may observe a brief interruption in connectivity until services are failed over at the start of maintenance.

Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic. Please refer to the below guides for setting up redundant tunnels:

Forcepoint IPsec Advanced Guide - https://www.websense.com/content/support/library/web/hosted/ipsec_advanced/first.aspx

Forcepoint GRE Guide - https://www.websense.com/content/support/library/web/hosted/gre_guide/first.aspx

We apologise for any inconvenience this may cause and appreciate the cooperation.
Jun 11, 12:05 UTC
Jun 15, 2025
Planned Maintenance - DLP for Email
Completed - The scheduled maintenance has been completed.
Jun 15, 12:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for DLP for Email on Sunday, June 15th from 03:00 UTC for 14 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment on across all four regions:

us-east-1
eu-central-1
ap-south-1
ap-southeast-1

To ensure minimal disruption, the deployment will be carried out region by region and outside of standard business hours. Customers may experience temporary email delivery failures (i.e., undelivered messages) for a brief period during the maintenance window. Once the maintenance completes, email traffic will automatically resume. Affected emails can simply be resent at that point.

We will provide updates as necessary while we make progress with the maintenance activity. Thank you for your co-operation.
Jun 11, 10:25 UTC
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Advanced Malware Detection and Protection Service Impacted
Resolved - This incident is now resolved.
Jun 12, 21:58 UTC
Monitoring - Customer Impact: Some of our AMDP customers may have experienced failures or errors with malware sandboxing requests until services were failed over to a redundant location.

Description: The issue was identified and corrected by our upstream provider. As a result, services have now been successfully reintroduced back to their primary location, and normal operations have resumed.

We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
Jun 12, 21:15 UTC
Identified - Customer Impact: Some of our AMDP customers may have experienced failures or errors with malware sandboxing requests until services were failed over to a redundant location.

Description: We are currently experiencing degraded performance with our Advanced Malware Detection and Protection system. The degradation has been caused due to a problem being experienced by one of our upstream providers. We have re-routed AMDP services to a redundant location to ensure continuity for our customers.

Next update time: 20:30 UTC
Jun 12, 19:39 UTC
Jun 11, 2025
Emergency Maintenance - FONE Portal
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance for FONE Portal on Wednesday, June 11th at 00:00 UTC for 2 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment, along with new feature additions.

During the maintenance window, the FONE Portal may be unreachable. Customer's may experience issues accessing reverse proxies applications via the portal.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Jun 10, 20:11 UTC
Jun 10, 2025
Forcepoint Data Security Cloud - Degraded Performance - SSE Forward and Reverse Proxy Services
Resolved - This incident has been resolved.
Jun 10, 03:21 UTC
Monitoring - Customer Impact: Some customers in ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions may experience intermittent increase in latency while accessing managed applications.

Description: Our monitoring suggests an improvement in performance over the last 3 hours and latency has normalised. We continue to monitor the service closely.
Jun 9, 09:41 UTC
Update - Customer Impact: Some customers in ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions may experience intermittent increase in latency while accessing managed applications.

Description: We are currently investigating a problem impacting SSE SWG and CASB services. We will provide further update as we make progress with the remediation measures.
Jun 9, 07:40 UTC
Update - Customer Impact: Some customers in ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions may experience intermittent increase in latency while accessing managed applications.

Description: We continue to investigate the root cause and will provide further updates as we make progress.

Next update time: 05:30 AM UTC
Jun 9, 05:57 UTC
Update - Customer Impact: Some customers in ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions may experience intermittent increase in latency while accessing managed applications.

Description: We continue to investigate the root cause and have performed certain remediations which has helped restore the health of forward proxy service. We continue to see intermittent spikes in latency while accessing managed applications via reverse proxy which is being thoroughly investigated.

Next update time: 05:00 AM UTC
Jun 9, 03:52 UTC
Investigating - Customer Impact: Some customers in ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions may experience intermittent increase in latency while accessing managed applications.

Description: We are currently investigating a problem impacting SSE SWG and CASB services. We will provide further update as we make progress with the remediation measures.

Next update time: 03:30 AM UTC
Jun 9, 02:57 UTC
Jun 9, 2025
Planned Maintenance - Sao Paulo (Cluster P) Datacenter
Completed - The scheduled maintenance has been completed.
Jun 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 21:00 UTC
Scheduled - Forcepoint will be conducting an planned maintenance in our Sao Paulo (Cluster P) datacenter on Friday, June 06th at 21:00 UTC for approximately 54 hours. The maintenance activity will involve changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
May 29, 15:33 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage