Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 06, 2026 - 12:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 04, 2026 - 17:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance across all of our Datacenters (All Clusters) starting Wednesday, November 4th at 17:00 UTC and continuing until Wednesday, November 11th at 17:00 UTC. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be performed in a phased approach with each data center region being upgraded outside of peak traffic hours. The upgrades will also be performed across a limited set of infrastructure components at a time to ensure sufficient capacity is available during the upgrade to meet traffic demand.

We will provide updates as necessary while we make progress with the maintenance activity and the respective data center components will be marked as Operational once the activity is completed in that region.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Nov 4, 2026 17:00 - Nov 11, 2026 18:00 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 23, 2026 - 09:52 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 16, 2026 - 08:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 12, 2026 - 08:33 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 11, 2026 - 23:04 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 10, 2026 - 19:55 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:13 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:58 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:51 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 05:17 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 22:18 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 09:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 04:05 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 21:41 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 17:59 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 08:16 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 04:13 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 00:38 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 21:40 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 13:44 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 07:55 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 04:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 22:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 17:39 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region.

Current Status & Next Steps:

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Mar 03, 2026 - 13:15 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 06:05 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

We will provide further update as more progress is made or as the situation evolves.

Mar 03, 2026 - 06:03 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 22:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 19:45 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 19:10 UTC
Identified - Customer Impact:

Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 14:39 UTC
Update - Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.

Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East.

For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.

Mar 02, 2026 - 12:20 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services.

For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 08:33 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 06:49 UTC
Monitoring - Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region.

We continue to monitor the situation closely to ensure ongoing stability.

AWS Status Page: https://health.aws.amazon.com/health/status

Mar 01, 2026 - 17:20 UTC
Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 03:30 PM UTC

Mar 01, 2026 - 14:29 UTC

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Real-time status on Forcepoint's trusted Data Security Cloud services

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Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
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Forcepoint Security Portal Operational
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Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
London (LONB) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
Unified Platform Operational
Commercial Cloud Operational
EU Cloud Operational
Data Security Cloud Operational
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Customer Hub Operational
Data Centers and PoP Degraded Performance
Chi1 Operational
Lon1 Operational
Syd1 Operational
N. Virginia (us-east-1) Operational
Ohio (us-east-2) Operational
N. California (us-west-1) Operational
Oregon (us-west-2) Operational
Quebec (ca-central-1) Operational
Sao Paulo (sa-east-1) Operational
Stockholm (eu-north-1) Operational
Dublin (eu-west-1) Operational
London (eu-west-2) Operational
Paris (eu-west-3) Operational
Frankfurt (eu-central-1) Operational
Milan (eu-south-1) Operational
Zurich (eu-central-2) Operational
Spain (eu-south-2) Operational
Cape Town (af-south-1) Operational
Tokyo (ap-northeast-1) Operational
Seoul (ap-northeast-2) Operational
Osaka (ap-northeast-3) Operational
Singapore (ap-southeast-1) Operational
Hong Kong (ap-east-1) Operational
Mumbai (ap-south-1) Operational
Hyderabad (ap-south-2) Operational
Jakarta (ap-southeast-3) Operational
Bahrain (me-south-1) Degraded Performance
Dubai (me-central-1) Degraded Performance
Sydney (ap-southeast-2) Operational
Melbourne (ap-southeast-4) Operational
Israel (il-central-1) Operational
GovCloud East (us-gov-east-1) Operational
GovCloud West (us-gov-west-1) Operational
Heathrow (A) Operational
Frankfurt (B) Under Maintenance
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Under Maintenance
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Under Maintenance
Docklands (LONB) Operational
Sydney (M) Under Maintenance
Dallas (O) Under Maintenance
São Paulo (P) Operational
Singapore (R) Under Maintenance
Johannesburg (S) Operational
Tokyo (T) Under Maintenance
Toronto (YYZA) Under Maintenance
Bangalore (BLRB) Under Maintenance
Riyadh (RUHA) Under Maintenance
Edge Regions Operational
Washington DC Operational
Chicago Operational
New York Operational
Atlanta Operational
Los Angeles Operational
Miami Operational
Dallas Operational
Houston Operational
San Francisco Operational
Boston Operational
Denver Operational
Portland Operational
Seattle Operational
Toronto Operational
Minneapolis Operational
Phoenix Operational
Queretaro Mexico Operational
Montreal Operational
Philadelphia Operational
Salt Lake City Operational
Vancouver Operational
Nashville Operational
Detroit Operational
Sao Paulo Operational
Rio De Janeiro Operational
Bogota Operational
Buenos Aires Operational
Santiago Operational
Frankfurt Operational
London Operational
Paris Operational
Milan Operational
Rome Operational
Berlin Operational
Madrid Operational
Marseille Operational
Dusseldorf Operational
Hamburg Operational
Manchester Operational
Munich Operational
Vienna Operational
Stockholm Operational
Copenhagen Operational
Dublin Operational
Helsinki Operational
Athens Operational
Brussels Operational
Budapest Operational
Lisbon Operational
Oslo Operational
Bucharest Operational
Palermo Operational
Prague Operational
Sofia Operational
Warsaw Operational
Zagreb Operational
Zurich Operational
Tel Aviv Operational
Bahrain Operational
Dubai Operational
Fujairah UAE Operational
South Africa Operational
Johannesburg Operational
Nairobi Operational
Tokyo Operational
Osaka Operational
Seoul Operational
Singapore Operational
Taipei Operational
Bangkok Operational
Jakarta Operational
Kuala Lumpur Operational
Manila Operational
Hanoi Operational
Ho Chi Minh Operational
Sydney Operational
Melbourne Operational
Perth Operational
Auckland Operational
New Delhi Operational
Chennai Operational
Mumbai Operational
Bangalore Operational
Hyderabad Operational
Kolkata Operational
Services Operational
Proxy & SmartEdge Operational
Cloud SWG Operational
Cloud Firewall Operational
Cloud Access Security Broker Operational
Zero Trust Network Access Operational
Remote Browser Isolation Operational
Data Loss Prevention Operational
Email Data Loss Prevention Operational
Reputation Service Operational
Web Security Cloud Operational
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
Reporting Operational
SIEM Operational
IPsec Advanced Connectivity Operational
GRE Connectivity Operational
Threatseeker Cloud Operational
Advanced Malware Detection and Protection Operational
Insights Operational
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance - Datastorage upgrade Nov 12, 2026 05:30-13:30 UTC

Forcepoint will be conducting a planned maintenance on our data store infrastructure across all Cloud clusters on Thursday, November 12th at 05:30 UTC for approximately 8 hours. The maintenance activity will involve certain changes for further enhancing our data store infrastructure to provide improved performance to our Cloud services.

Some customers may not be able to query the data stores while maintenance is in progress via their CStore in primary location. However, access to the CStore in secondary locations will remain available throughout. All customers are requested to ensure that a secondary CStore is configured in a redundant data center.

No other services will be impacted as part of this maintenance activity.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Nov 09, 2026 - 11:05 UTC

Planned Maintenance - Web Security Cloud Release Nov 12, 2026 08:00 - Nov 27, 2026 20:00 UTC

Forcepoint will be conducting planned maintenance across all of our data centers (all clusters) beginning on Thursday, November 12 at 08:00 UTC and continuing through Friday, November 27 at 20:00 UTC. This maintenance activity will include upgrades to our web proxy servers to enhance security, reliability, and performance.

The upgrades will be carried out in a phased approach, with each data center region being upgraded outside of peak traffic hours. To ensure sufficient capacity is maintained throughout the maintenance window, upgrades will be performed on a limited number of infrastructure components at a time, minimizing any potential impact on traffic demand.

We will provide updates as needed throughout the maintenance activity. Data center components will be marked as Operational once the upgrades have been completed in their respective regions.

We appreciate your understanding and cooperation as we continue to enhance and strengthen our infrastructure.

Posted on Nov 09, 2026 - 22:54 UTC

Planned Maintenance - Sydney Data Center (Cluster M) Nov 13, 2026 08:00 - Nov 14, 2026 14:00 UTC

Forcepoint will be performing a planned maintenance activity in Sydney (Cluster M) data center, starting Friday, November 13, 08:00 UTC for 30 hours. The maintenance activity involves upgrading our core network infrastructure to ensure resiliency and performance.

While the maintenance work will be carried out across two days, traffic from Sydney will be failed over to a redundant data center during the two failover windows as mentioned below. Traffic will continue to be processed in the Sydney data center outside of the failover windows during the upgrade activity.

First Failover Window:
UTC Time : Friday, November 13, 08:00 - 15:30 UTC

Second Failover Window:
UTC Time : Saturday, November 14, 06:00 - 12:30 UTC

At the start of each failover window, Web Security Traffic will be automatically failed over to Singapore (Cluster R) data center. Customers connecting to Sydney via IPSEC or GRE tunnels are requested to ensure redundant tunnel setup to an alternate data center to ensure continuity of services during the maintenance windows. Email Security traffic will also be automatically routed to an alternate data center for customers with redundant MX records.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Nov 06, 2026 - 05:10 UTC

Planned Maintenance - JEDA vPoP in Paris (Cluster-D) Data Center Nov 14, 2026 03:30 - Nov 15, 2026 03:30 UTC

Forcepoint will be conducting a planned maintenance in our Paris (Cluster-D) data center on Saturday, November 14th at 03:30 AM UTC for approximately 24 hours. The maintenance activity will involve moving the JEDA vPoP from Paris (Cluster-D) to Dubai (Cluster-DXBA) to reduce latency for customer requests and provide improved performance of our Cloud services. Dubai (Cluster-DXBA) data center will not be affected by this activity. No action is required to be taken by Customers connecting to Paris, Dubai or the JEDA vPoP. The egress IP address of the vPoP x.x.x.x/24 will continue to remain the same.

We anticipate minor loss of connectivity for customers connecting to the JEDA vPoP for a brief moment while JEDA traffic is failed over to an alternate data center. Once the activity is completed, the JEDA vPoP will start working from Dubai (Cluster-DXBA) data center.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Nov 06, 2026 - 07:11 UTC

Planned Maintenance - AUHA vPoP in Frankfurt (Cluster-B) Data Center Nov 14, 2026 03:30 - Nov 15, 2026 03:30 UTC

Forcepoint will be conducting a planned maintenance in our Frankfurt (Cluster-B) data center on Saturday, November 14th at 03:30 AM UTC for approximately 24 hours. The maintenance activity will involve moving the AUHA vPoP from Frankfurt (Cluster-B) to Riyadh (Cluster-RUHA) to reduce latency for customer requests and provide improved performance of our Cloud services. Riyadh (Cluster-RUHA) data center will not be affected by this activity. No action is required to be taken by Customers connecting to Frankfurt, Riyadh or the AUHA vPoP. The egress IP address of the vPoP 157.167.130.0/24 will continue to remain the same.

We anticipate minor loss of connectivity for customers connecting to the AUHA vPoP for a brief moment while AUHA traffic is failed over to an alternate data center. Once the activity is completed, the AUHA vPoP will start working from Riyadh (Cluster-RUHA) data center.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Nov 06, 2026 - 07:08 UTC

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

Completed - The scheduled maintenance has been completed.
Nov 8, 15:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 13:00 UTC
Scheduled - Forcepoint will conduct emergency maintenance at our San Jose (Cluster G) data centre on Sunday, November 8th at 13:00 UTC for about 3 hours. The maintenance activity includes infrastructure improvements to further enhance our cluster environment and optimize the performance of our cloud services.

We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Nov 7, 00:05 UTC

Nov 7, 2026

Completed - The scheduled maintenance has been completed.
Nov 7, 15:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Johannesburg (Cluster-S) Datacenter on Saturday, November 7 at 09:00 AM UTC for approximately 8 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Nov 5, 17:57 UTC

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 15:56 UTC
Verifying - The emergency maintenance on the Cloud Web Security Portal has been completed. Our team is continuing to monitor the services to ensure stability.
Nov 6, 12:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 10:00 UTC
Scheduled - Forcepoint will be performing an emergency maintenance of our Cloud Web Security Portal on November 06th, starting at 10:00 UTC for approximately 4 hours. This will be a normal update to the Portal that follows the standard deployment process.

All functions in the Cloud Security Portal will remain available. No customer impact is expected during this maintenance window.

We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.

Nov 6, 09:54 UTC
Completed - The KSA maintenance activity has been canceled. We will reschedule it for next week and send out the planned maintenance notice.
Nov 6, 11:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our KSA (Cluster-RUHA) Datacenter on Friday, November 6th at 11:30 UTC for approximately 4 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Nov 4, 15:23 UTC

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 17:37 UTC
Verifying - Emergency Maintenance on the Cloud Web Security Portal has been completed, and the portal is now accessible to customers. Our team is continuing to verify portal stability and will provide an update once validation is complete.
Nov 5, 16:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 15:52 UTC
Scheduled - Forcepoint will be performing an emergency maintenance of our Cloud Web Security Portal on November 05th, starting at 15:52 UTC for approximately 2 hours. This will be a normal update to the Portal that follows the standard deployment process. The Cloud Portal unavailable during the maintenance window.

We apologize for any inconvenience this may cause.

Nov 5, 15:51 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 14:06 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 5, 13:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 09:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Toronto (Cluster-YYZA) Datacenter on Thursday, November 5th at 09:30 UTC for approximately 4 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Nov 4, 15:10 UTC

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Completed - The scheduled maintenance has been completed.
Oct 31, 00:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 UTC
Scheduled - Forcepoint will be performing a maintenance activity in all our data centers starting Thursday, October 29th, 2026, 9 AM UTC till November 5th. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be performed in a phased approach with each data center region being upgraded outside of peak traffic hours. The upgrades will also be performed across a limited set of infrastructure components at a time to ensure sufficient capacity is available during the upgrade to meet traffic demand.

We will provide updates as necessary while we make progress with the maintenance activity and the respective data center components will be marked as Operational once the activity is completed in that region.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Oct 28, 18:29 UTC

Oct 30, 2026

Completed - The scheduled maintenance has been completed.
Oct 30, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 03:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Remote Browser Isolation (RBI) service across all regions on Friday, October 30th at 03:00 AM UTC for approximately 10 hours. The maintenance activity will involve certain changes for further enhancing our RBI infrastructure to provide improved performance to our RBI services.

Customers may observe a loss of connectivity for a brief period when a region is being upgraded. Region will be deployed outside of peak traffic hours.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Oct 28, 10:19 UTC

Oct 29, 2026

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 18:04 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 11:04 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 10:33 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 09:11 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 08:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 07:47 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 05:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 01:10 UTC
Scheduled - Forcepoint will be performing emergency maintenance to upgrade NGFW appliances across multiple data centers on October 28, 2026, starting at 1:00 AM UTC. The maintenance activity is expected to last approximately 21 hours.

As part of this maintenance, NGFW appliances will be upgraded across the following data centers:

Bangalore – Cluster BLRB: 01:00 AM – 03:00 AM UTC
Toronto – Cluster YYZA: 01:00 AM – 03:00 AM UTC
San Jose / Phoenix – Cluster G: 01:30 AM – 03:30 AM UTC
Frankfurt – Cluster B: 02:30 AM – 04:30 AM UTC
Slough/Woking – Cluster J: 02:30 AM – 04:30 AM UTC
São Paulo – Cluster P: 03:30 AM – 05:30 AM UTC
London – Cluster LONB: 04:30 AM – 06:30 AM UTC
Ashburn – Cluster H: 06:30 AM – 08:30 AM UTC
Sydney – Cluster M: 07:30 AM – 09:30 AM UTC
Dallas – Cluster O: 08:30 AM – 10:30 AM UTC
Singapore – Cluster R: 09:30 AM – 11:30 AM UTC
Tokyo – Cluster T: 10:30 AM – 12:30 PM UTC
Mumbai – Cluster C: 01:30 PM – 03:30 PM UTC
Paris – Cluster D: 03:00 PM – 05:00 PM UTC
Heathrow – Cluster A: 04:00 PM – 06:00 PM UTC
Dubai – Cluster DXBA: 05:30 PM – 07:30 PM UTC
Johannesburg – Cluster S: 07:30 PM – 09:30 PM UTC
Riyadh – Cluster RUHA: 07:30 PM – 09:30 PM UTC

The upgrades will be performed on one appliance at a time during respective location’s off business hours to maintain service availability and minimize any potential impact to customers. We do not anticipate any loss of connectivity for customers connecting through IPsec or GRE tunnels during the maintenance window.

We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.

Oct 28, 01:03 UTC
Completed - This maintenance activity has been cancelled and will be re-scheduled at a later time.
Oct 28, 12:04 UTC
Scheduled - Forcepoint will be introducing a new Virtual Point of Presence (ISTA vPoP) which will be configured in our Frankfurt (Cluster B) data center, offering improved latency for customers connecting to the vPoP from Türkiye.

The new ISTA vPoP will be live on November 3, 2026. Customers connecting to ESBA vPoP will experience their traffic being automatically re-routed to the new vPoP.

Existing GRE or IPSec Advanced tunnels connected to the ESBA vPoP will not be affected and there is no requirement to switch to the new vPoP. Customers may prefer to switch to ISTA when it becomes available.

Action required by 2 November 2026 for Forcepoint Web Security Cloud or Hybrid customers with users in Türkiye:

All Customers: Add the New IP Address Range to Your Allowlist

Add 157.167.7.0/24 to your allowlists before 2 November 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the new vPoP is live, your users in Türkiye will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Hybrid Web Customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in Türkiye will use the Frankfurt data center, so the allowlisting action above applies to them.

Oct 1, 16:57 UTC