Planned Maintenance - Forcepoint Root CA update on cloud proxies

Scheduled Maintenance Report for Forcepoint Data Security Cloud Status

Completed

We are aware that some of our customers may have noticed unexpected impact during the deployment activity. We have reverted the change and paused the roll-out of the certificate to investigate the reported issues.
Posted Jul 23, 2025 - 11:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 23, 2025 - 11:00 UTC

Scheduled

Forcepoint will be performing a planned maintenance activity in all our data centers starting Wednesday July 23rd, 2025 11AM UTC until Monday July 28th, 2025 11AM UTC. The maintenance activity involves deployment of SSL decryption certs based on our new Forcepoint Root CA gradually to all cloud proxies during the maintenance window. As described in the previous Tech Alert, it is critical to trust both the current and the new certificates until the completion of given maintenance window.

Tech Alert - https://support.forcepoint.com/s/article/Tech-Alert-Action-Required-Upcoming-update-of-the-Forcepoint-Root-Certificate-Authority-CA-used-for-SSL-decryption
We are not anticipating any impact on connectivity for our customers during the maintenance window.

We will provide updates as necessary while we make progress with the maintenance activity.
Thank you for your co-operation.
Posted Jul 17, 2025 - 10:18 UTC
This scheduled maintenance affected: Data Centers and PoP (Heathrow (A), Frankfurt (B), Mumbai (C), Paris (D), Dubai (DXBA), San Jose (G), Ashburn (H), Slough (J), Docklands (LONB), Sydney (M), Dallas (O), São Paulo (P), Singapore (R), Johannesburg (S), Tokyo (T), Toronto (YYZA)).