The scheduled maintenance has been extended by 2 hours due to unforeseen issue with network infrastructure. We appreciate your understanding and cooperation.
Posted Sep 29, 2024 - 06:30 UTC
Update
The scheduled maintenance has been extended by 2 hours due to unforeseen issue. We appreciate your understanding and cooperation.
Posted Sep 29, 2024 - 04:26 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2024 - 02:30 UTC
Scheduled
Forcepoint will be performing an emergency maintenance activity for our Slough/Woking (Cluster J) datacenter starting September 29th at 02:30 UTC for approximately 2 hours. The maintenance activity will involve further enhancements in our network infrastructure to provide improved performance to our Cloud services. All services configured in J will be failed over to an alternate datacenter during the maintenance to avoid any disruption to service availability. We do not anticipate any major disruption to customer traffic; however, customers may observe a brief interruption in connectivity until services are failed over at the start of maintenance.
Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic. Please refer to the below guides for setting up redundant tunnels:
We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted Sep 27, 2024 - 17:45 UTC
This scheduled maintenance affected: Supporting Service (IPsec Advanced Connectivity, GRE Connectivity), Services (Email Data Loss Prevention, Web Security Cloud), and Data Centers and PoP (Slough (J)).