The maintenance has been successfully completed. We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
Posted Aug 17, 2025 - 20:52 UTC
Update
The scheduled maintenance has been extended by 11 hours due to unforeseen circumstances. We appreciate your understanding and cooperation.
Posted Aug 17, 2025 - 18:28 UTC
Update
As Forcepoint continue to work on this maintenance, we will be extending the window by another 4 hours to ensure stability and to confirm health checks. Thank you for your patience.
Posted Aug 17, 2025 - 14:33 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2025 - 10:30 UTC
Scheduled
Forcepoint will be conducting a emergency maintenance in our Heathrow (Cluster A) Datacenter on Sunday, 17th August, 2025 at 10:30 AM UTC for approximately 4 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
We value your cooperation in this matter.
Posted Aug 17, 2025 - 08:56 UTC
This scheduled maintenance affected: Data Centers and PoP (Heathrow (A)).