Emergency Maintenance - NGFW Appliance Upgrade

Scheduled Maintenance Report for Forcepoint Data Security Cloud Status

Completed

The scheduled maintenance has been completed.
Posted Oct 28, 2026 - 18:04 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 11:04 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 10:33 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 09:11 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 08:38 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 07:47 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 05:13 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 28, 2026 - 01:10 UTC

Scheduled

Forcepoint will be performing emergency maintenance to upgrade NGFW appliances across multiple data centers on October 28, 2026, starting at 1:00 AM UTC. The maintenance activity is expected to last approximately 21 hours.

As part of this maintenance, NGFW appliances will be upgraded across the following data centers:

Bangalore – Cluster BLRB: 01:00 AM – 03:00 AM UTC
Toronto – Cluster YYZA: 01:00 AM – 03:00 AM UTC
San Jose / Phoenix – Cluster G: 01:30 AM – 03:30 AM UTC
Frankfurt – Cluster B: 02:30 AM – 04:30 AM UTC
Slough/Woking – Cluster J: 02:30 AM – 04:30 AM UTC
São Paulo – Cluster P: 03:30 AM – 05:30 AM UTC
London – Cluster LONB: 04:30 AM – 06:30 AM UTC
Ashburn – Cluster H: 06:30 AM – 08:30 AM UTC
Sydney – Cluster M: 07:30 AM – 09:30 AM UTC
Dallas – Cluster O: 08:30 AM – 10:30 AM UTC
Singapore – Cluster R: 09:30 AM – 11:30 AM UTC
Tokyo – Cluster T: 10:30 AM – 12:30 PM UTC
Mumbai – Cluster C: 01:30 PM – 03:30 PM UTC
Paris – Cluster D: 03:00 PM – 05:00 PM UTC
Heathrow – Cluster A: 04:00 PM – 06:00 PM UTC
Dubai – Cluster DXBA: 05:30 PM – 07:30 PM UTC
Johannesburg – Cluster S: 07:30 PM – 09:30 PM UTC
Riyadh – Cluster RUHA: 07:30 PM – 09:30 PM UTC

The upgrades will be performed on one appliance at a time during respective location’s off business hours to maintain service availability and minimize any potential impact to customers. We do not anticipate any loss of connectivity for customers connecting through IPsec or GRE tunnels during the maintenance window.

We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.
Posted Oct 28, 2026 - 01:03 UTC
This scheduled maintenance affected: Data Centers and PoP (Heathrow (A), Frankfurt (B), Mumbai (C), Paris (D), Dubai (DXBA), San Jose (G), Ashburn (H), Slough (J), Docklands (LONB), Sydney (M), Dallas (O), São Paulo (P), Singapore (R), Johannesburg (S), Tokyo (T), Toronto (YYZA), Bangalore (BLRB), Riyadh (RUHA)).