Emergency Maintenance - NGFW Appliance Upgrade

Scheduled Maintenance Report for Forcepoint Data Security Cloud Status

Completed

The scheduled maintenance has been completed.
Posted Sep 05, 2026 - 17:55 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 05, 2026 - 12:43 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 05, 2026 - 07:33 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 05, 2026 - 04:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 05, 2026 - 00:30 UTC

Scheduled

Forcepoint will be performing emergency maintenance to upgrade NGFW appliances across multiple data centers on September 5, 2026, starting at 00:30 AM UTC.

As part of this maintenance, NGFW appliances will be upgraded across the following data centers. Below is the maintenance timeline for the respective regions:

Frankfurt – Cluster B: 00:30 AM – 02:30 AM UTC
Slough – Cluster J: 02:30 AM – 04:30 AM UTC
London – Cluster LONB: 04:30 AM – 06:30 AM UTC
Ashburn – Cluster H: 06:30 AM – 08:30 AM UTC
Dallas – Cluster O: 08:30 AM – 10:30 AM UTC
Tokyo – Cluster T: 10:30 AM – 12:30 PM UTC
Paris – Cluster D: 03:00 PM – 05:00 PM UTC
Heathrow – Cluster A: 04:00 PM – 06:00 PM UTC

The upgrades will be performed on one appliance at a time during respective location's off business hours to maintain service availability and minimize any potential impact to customers. We do not anticipate any loss of connectivity for customers connecting through IPsec or GRE tunnels during the maintenance window.

We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.
Posted Sep 04, 2026 - 14:00 UTC
This scheduled maintenance affected: Data Centers and PoP (Heathrow (A), Frankfurt (B), Paris (D), Ashburn (H), Slough (J), Docklands (LONB), Dallas (O), Tokyo (T)).