Customer Impact: A small subset of Web Security customers connecting to Slough data center may experience intermittent latency while browsing.
Description: We were experiencing a network connectivity issue external to Forcepoint. We have started to notice improvement and are monitoring the performance for stability.
Next update time: 14:00 UTC
Posted Jul 31, 2024 - 13:11 UTC
Investigating
Customer Impact: A small subset of Web Security customers connecting to Slough data center may experience intermittent latency while browsing.
Description: We are currently experiencing a network connectivity issue external to Forcepoint. Customer traffic traversing via one of our ISP providers may experience packet loss intermittently, due to a problem upstream to the ISP provider. We are working with our provider to remediate the problem at the earliest.
Next update time: 13:30 UTC
Posted Jul 31, 2024 - 12:23 UTC
This incident affected: Data Centers and PoP (Slough (J)).