We will be extending this maintenance by an additional 24 hours due to some unforeseen circumstances related to log files.
Posted Jul 27, 2024 - 16:21 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2024 - 05:30 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 24, 2024 - 10:59 UTC
Scheduled
Forcepoint will be performing a planned maintenance activity for our Chicago (Cluster N) datacenter starting July 27th at 05:30 AM UTC lasting until July 28th 05:30 AM UTC. The maintenance activity will involve converting the N cluster into a vPoP within the Ashburn datacenter infrastructure. All services configured in N will be failed over to an alternate datacenter during the maintenance to avoid any disruption to service availability. We do not anticipate any major disruption to customer traffic; however, customers may observe a brief interruption in connectivity until services are failed over at the start of maintenance.
Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic. Please refer to the below guides for setting up redundant tunnels:
We apologise for any inconvenience this may cause and appreciate the cooperation.
Posted Jul 24, 2024 - 10:49 UTC
This scheduled maintenance affected: Supporting Service (Reporting, SIEM, IPsec Advanced Connectivity, GRE Connectivity, Threatseeker Cloud) and Services (Web Security Cloud).