As Forcepoint continue to work on this maintenance, we will be extending the window by another 6 hours to ensure stability and to confirm health checks. Thank you for your patience.
Posted May 30, 2026 - 19:42 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 29, 2026 - 02:00 UTC
Scheduled
Forcepoint will be performing a planned maintenance activity in Phoenix, Cluster G, starting Friday, May 29, 02:00 UTC for 54 hours. The maintenance activity involves upgrading our core network infrastructure to ensure resiliency and performance.
While the maintenance work will be carried on for 54 hours, traffic from Phoenix will be failed over to a redundant data center during two failover windows. Traffic will continue to be processed in the Pheonix data center outside of the failover window during the maintenance activity.
First Failover Window (Phoenix Time): 19:00 Friday, May 29 - 01:00, Saturday, May 30
Second Failover Window: (Phoenix Time): 09:00 Saturday, May 30 - 15:00 Saturday, May 30
At the start of the failover windows, Web Security Traffic will be automatically failed over to a redundant data center within the US. Customers connecting to Phoenix data center via IPSEC or GRE tunnels are requested to ensure redundant tunnel setup to an alternate data center to ensure continuity of services during the failover windows. Email Security traffic will also be automatically routed to an alternate data center for customer's with redundant MX records.
While Forcepoint will continue its maintenance activity outside of the failover windows, we do not anticipate any loss of connectivity to our services.
We appreciate your co-operation and understanding. For more information on this activity, please reach out to Forcepoint's Technical Support Team.
Posted May 27, 2026 - 14:54 UTC
This scheduled maintenance affected: Services (Email Data Loss Prevention, Web Security Cloud) and Data Centers and PoP (San Jose (G)).