Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: Fix has been successfully deployed across all production regions. We continue to monitor our services for stability.
Posted Jul 08, 2026 - 20:38 UTC
Update
Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: Fix has been successfully deployed for US and APAC tenants. We are pending deployment for tenants in EMEA region which we expect to complete shortly.
Posted Jul 08, 2026 - 19:57 UTC
Update
Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: Rollout of the fix continues and we are proceeding ahead with deploying the fix in other regions as well.
Posted Jul 08, 2026 - 19:04 UTC
Update
Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: We have initiated the process of rolling out the fix in a phased approach, prioritizing affected tenants in the US region.
Posted Jul 08, 2026 - 16:52 UTC
Identified
Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: We are currently experiencing a problem which is impacted a subset of our on-premises DSPM customers. We are currently performing a thorough validation of the fix before we apply it to the production environment.
Posted Jul 08, 2026 - 15:34 UTC
Investigating
Customer Impact: A subset of our on-prem DSPM customers may experience an inability to login to the DSPM Portal. Multi-tenant SaaS and Single-tenant SaaS customers are not affected by this incident.
Description: We are currently experiencing a problem which is impacted a subset of our on-premises DSPM customers. We have identified the problem and a remediation is currently underway. We will revert with additional information as we make progress with our investigation.
Posted Jul 08, 2026 - 13:53 UTC
This incident affected: Services (Data Security Posture Management).