Single Sign-On Metadata Update for Web Security Cloud
Scheduled for Mar 10, 00:00 UTC - Mar 18, 00:00 UTC
Scheduled
Forcepoint will be rotating the digital certificate used for Single Sign-On (SSO) on Cloud Proxy. The new certificate is available as of Monday, February 23rd, 2026. The rollout will be completed before the certificate expires on March 16th, 2026, at 23:59:59 GMT. After this time, SSO requests using the old certificate will fail and affected end users will be unable to access the service.
Customers using SSO for End User Authentication with a locally stored copy of the Forcepoint metadata must download the updated metadata and import it into their Identity Provider (IdP) to maintain functionality. Customers whose IdP points to the Forcepoint metadata link do not need to take any action.
The new SSO metadata has been rolled out and is available for download via the Cloud Admin Portal or by using the existing metadata link. No downtime is anticipated due to this maintenance.
Please note that this change only applies to customers who have SSO functionality enabled. Other customers do not need to take any action.
Thank you for your cooperation. If you need any further assistance, please reach out to Forcepoint's Technical Support Team via our Customer Portal.
Posted Mar 02, 2026 - 17:13 UTC
This scheduled maintenance affects: Services (Web Security Cloud).