Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.
Description: A fix has been implemented and services have started to recover. We continue to monitor the situation closely.
Posted Apr 15, 2026 - 11:04 UTC
Identified
Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.
Description: We are currently experiencing un-availability of SSE SWG and CASB services in PROD-EU region. We have identified the problem and are working on identifying a fix to restore services at the earliest.
Next update time: 12:30 UTC
Posted Apr 15, 2026 - 10:50 UTC
Investigating
Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.
Description: We are currently experiencing un-availability of SSE SWG and CASB services in PROD-EU and will provide further update as make progress.
Next update time: 11:30 UTC
Posted Apr 15, 2026 - 10:28 UTC
This incident affected: Services (Proxy & SmartEdge, Cloud Access Security Broker) and Management Console (EU Cloud).