CSG Cloud Portal degradation

Incident Report for Forcepoint Data Security Cloud Status

Resolved

The issue affecting the portal is resolved and stable. This incident is now resolved.
Posted May 01, 2025 - 14:40 UTC

Update

Customer Impact: Cloud Security Portal was un-available between 01:40 PM UTC to 01:54 PM UTC.

Description: Access to the Portal has recovered and we are monitoring the service for stability.
Posted May 01, 2025 - 14:16 UTC

Investigating

Customer Impact: Cloud Security Portal customers may be unable to view Cloud Portal Dashboard reports or encounter errors when attempting to use the Cloud Reporting Service.

Description: We are currently experiencing degraded performance with Cloud Portal. We are investigating the problem and will provide further update as make progress.

Next update time: 1500 UTC
Posted May 01, 2025 - 13:53 UTC
This incident affected: Management Console (Cloud Web Security Portal).
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