Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 23, 2026 - 09:52 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 16, 2026 - 08:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 12, 2026 - 08:33 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 11, 2026 - 23:04 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 10, 2026 - 19:55 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:13 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:58 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:51 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 05:17 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 22:18 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 09:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 04:05 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 21:41 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 17:59 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 08:16 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 04:13 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 00:38 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 21:40 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 13:44 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 07:55 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 04:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 22:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 17:39 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region.

Current Status & Next Steps:

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Mar 03, 2026 - 13:15 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 06:05 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

We will provide further update as more progress is made or as the situation evolves.

Mar 03, 2026 - 06:03 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 22:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 19:45 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 19:10 UTC
Identified - Customer Impact:

Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 14:39 UTC
Update - Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.

Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East.

For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.

Mar 02, 2026 - 12:20 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services.

For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 08:33 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 06:49 UTC
Monitoring - Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region.

We continue to monitor the situation closely to ensure ongoing stability.

AWS Status Page: https://health.aws.amazon.com/health/status

Mar 01, 2026 - 17:20 UTC
Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 03:30 PM UTC

Mar 01, 2026 - 14:29 UTC

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Real-time status on Forcepoint's trusted Data Security Cloud services

Email Security Service Operational
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Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
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Forcepoint Security Portal Operational
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100.0 % uptime
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Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
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90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
London (LONB) Operational
90 days ago
100.0 % uptime
Today
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.99 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
99.97 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Data Centers and PoP Major Outage
90 days ago
96.22 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
99.77 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
99.88 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
99.98 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Major Outage
90 days ago
37.89 % uptime
Today
Dubai (me-central-1) Major Outage
90 days ago
37.89 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Israel (il-central-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
91.98 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
99.97 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
99.97 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
64.49 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
71.49 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
99.91 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Insights Operational
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 27, 2026

No incidents reported today.

Apr 26, 2026
Completed - The scheduled maintenance has been completed.
Apr 26, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:30 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our San Jose Data Center (Cluster-G) on Sunday, April 26th, starting at 02:30 UTC for 3 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to San Jose via IPSEC or GRE tunnels.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 24, 10:47 UTC
Apr 25, 2026
Resolved - This incident has been resolved.
Apr 25, 10:45 UTC
Monitoring - Customer Impact: DLP for Cloud Email customers in India region may experience email delivery failures with outbound emails. Impacted emails should get queued on customer's MTA for re-processing.

Description: We have started to notice recovery of services and we continue to monitor services for stability.

Next update time: 11:00 UTC

Apr 25, 10:32 UTC
Investigating - Customer Impact: DLP for Cloud Email customers in India region may experience email delivery failures with outbound emails.

Description: We are currently experiencing a problem with DLP for Cloud Email solution which is impacting outbound email delivery for customers in India region. We are investigating the problem and will provide further update once we make progress.

Next update time: 11:00 UTC

Apr 25, 10:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for FONE Production and Production EU Environments on Friday, April 24, from 22:00 UTC for 3 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

The maintenance will begin at the following times and is expected to last approximately 1 hour per region:
Prod-EU Region - 22:00 UTC - 23:00 UTC
Prod Region - 00:00 UTC - 01:00 UTC (next day)

We do not anticipate any loss of service during the maintenance window. We thank you for your cooperation.

Apr 24, 16:12 UTC
Apr 24, 2026
Resolved - This incident has been resolved.
Apr 24, 16:20 UTC
Monitoring - Customer Impact: DSPM SaaS customers will not be able to access the management portal and may receive an error while accessing the page. No impact is observed on any underlying services.

Description: We have identified a problem with the authentication flow and have implemented a fix. Portal is back up and we continue to monitor our services for stability.

Apr 24, 15:51 UTC
Investigating - Customer Impact: DSPM SaaS customers will not be able to access the management portal and may receive an error while accessing the page. No impact is observed on any underlying services.

Description: We are currently experiencing un-availability of DSPM management portal used by DSPM SaaS customers. We continue to investigate and will provide further updates as soon as we make progress.

Next update time: 16:30 UTC

Apr 24, 15:43 UTC
Completed - The emergency maintenance at the Dubai (Cluster DXBA) data center, scheduled for Friday, 24 April at 11:00 UTC, has been postponed.

We will share an update once a new date is confirmed.

Thank you for your understanding and continued support.

Apr 24, 05:31 UTC
Scheduled - Forcepoint will be performing an emergency maintenance in the Dubai (Cluster DXBA) Datacenter on Friday, 24 April, starting at 11:00 UTC for approximately 3 hours.

This emergency maintenance involves essential activities aimed at improving the stability and resilience of services for our subscribers connecting to Dubai Cluster. We do not anticipate any service disruption during the maintenance window.

However, in the unlikely event the activities do not proceed as anticipated, we may need to perform a failover of services to ensure continued service availability. During failover , we anticipate minor loss of connectivity for brief moments while traffic is failed over to an alternate datacenter. Subscribers having redundant IPSEC and GRE tunnels configured to a redundant data canter should experience seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 23, 18:33 UTC
Apr 23, 2026
Completed - The scheduled maintenance has been completed.
Apr 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 UTC
Scheduled - Forcepoint will be conducting planned maintenance on our GRE tunnel service on Thursday, April 23rd, 2026, at 14:00 UTC for approximately 3 hours. The maintenance activity involves certain changes for further enhancing our GRE infrastructure to provide an improved performance to our Cloud services.

Customers may experience a slight delay when provisioning new tunnels during the maintenance window. There is no impact on already provisioned tunnels. All other Web Security services remain fully operational.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 21, 13:12 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026
Completed - The scheduled maintenance has been completed.
Apr 19, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:30 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Mumbai (Cluster C) datacenter on Friday, April 17th at 13:30 UTC for approximately 48 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenters. Hybrid Web traffic will be failed over to Sydney (Cluster M) and Web security traffic will be failed over to Singapore (Cluster R) during the maintenance period. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to alternate data centers to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 6, 11:39 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:30 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Toronto Data Center (Cluster-YYZA) on Sunday, April 19th, starting at 02:30 UTC for 3 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Toronto via IPSEC or GRE tunnels.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 16, 03:44 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 04:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Dubai (Cluster DXBA) Datacenter on Friday, April 17th at 05:00 AM UTC for approximately 61 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 16, 03:20 UTC
Apr 18, 2026
Completed - The scheduled maintenance has been completed.
Apr 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for FONE Production and Production EU Environments on Friday, April 17, from 21:00 UTC for 3 hours. The maintenance activity will involve further enhancing the resiliency and performance of the environment.

The maintenance will begin at the following times and is expected to last approximately 1 hour per region:
Prod-EU Region - 21:00 UTC - 22:00 UTC
Prod Region - 23:00 UTC - 00:00 UTC

We do not anticipate any loss of service during the maintenance window. We thank you for your cooperation.

Apr 16, 17:56 UTC
Apr 17, 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our San Jose (Cluster G) Datacenter on Friday, April 17th at 02:00 UTC for approximately 3 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 14, 16:52 UTC
Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 UTC
Scheduled - Forcepoint will be conducting planned maintenance on our GRE tunnel service on Thursday, April 16th, 2026, at 14:00 UTC for approximately 3 hours. The maintenance activity involves certain changes for further enhancing our GRE infrastructure to provide an improved performance to our Cloud services.

Customers may experience a slight delay when provisioning new tunnels during the maintenance window. There is no impact on already provisioned tunnels. All other Web Security services remain fully operational.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Apr 14, 03:37 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 04:30 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 14, 03:50 UTC
Update - As Forcepoint continues to work on this maintenance, we will be extending the maintenance window until Friday, April 17th, 2026, at 08:30 UTC. All services continue to remain fully functional.

Thank you for your patience and understanding.

Apr 13, 05:48 UTC
Update - As Forcepoint continues to work on this maintenance, we will be extending the maintenance window until Monday, April 13th, 2026, at 4:30 PM UTC. All services continue to remain fully functional.

Thank you for your patience and understanding.

Apr 8, 06:00 UTC
Update - As Forcepoint continue to work on this maintenance, we will be extending the window by another 60 hours till Wednesday, April 8th, 2026, 4:30 PM UTC.

Thank you for your patience.

Apr 6, 04:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 UTC
Scheduled - Forcepoint will be performing a maintenance activity in all our data centres starting Thursday, March 19th, 2026, 9 AM UTC till Monday, April 6th, 2026, 5 PM UTC. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be staggered across servers to ensure service continuity and rolled out in a phased manner across all the clusters. We are not anticipating any major impact on connectivity for our customers during the maintenance window.

We will provide updates as necessary while we make progress with the maintenance activity.

Thank you for your cooperation.

Mar 16, 21:41 UTC
Apr 15, 2026
Resolved - This incident has been resolved.
Apr 15, 11:23 UTC
Monitoring - Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.

Description: A fix has been implemented and services have started to recover. We continue to monitor the situation closely.

Apr 15, 11:04 UTC
Identified - Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.

Description: We are currently experiencing un-availability of SSE SWG and CASB services in PROD-EU region. We have identified the problem and are working on identifying a fix to restore services at the earliest.

Next update time: 12:30 UTC

Apr 15, 10:50 UTC
Investigating - Customer Impact: Forcepoint SSE SWG and CASB customers may not be able to access the internet or access managed applications via FONE PROD EU Portal.

Description: We are currently experiencing un-availability of SSE SWG and CASB services in PROD-EU and will provide further update as make progress.

Next update time: 11:30 UTC

Apr 15, 10:28 UTC
Apr 14, 2026
Apr 13, 2026