In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 2026 - 09:00 UTC
Scheduled - Forcepoint will be performing a maintenance activity in all our data centers starting Thursday, September 24th, 2026, 9 AM UTC till October 9th. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be performed in a phased approach with each data center region being upgraded outside of peak traffic hours. The upgrades will also be performed across a limited set of infrastructure components at a time to ensure sufficient capacity is available during the upgrade to meet traffic demand.

We will provide updates as necessary while we make progress with the maintenance activity and the respective data center components will be marked as Operational once the activity is completed in that region.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Sep 24, 2026 09:00 - Oct 9, 2026 17:00 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 23, 2026 - 09:52 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 16, 2026 - 08:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 12, 2026 - 08:33 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 11, 2026 - 23:04 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 10, 2026 - 19:55 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:34 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 20:13 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:58 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 18:51 UTC
Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Mar 09, 2026 - 05:17 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 22:18 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 09:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 06, 2026 - 04:05 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 21:41 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 17:59 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 08:16 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 04:13 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 05, 2026 - 00:38 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 21:40 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 13:44 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 07:55 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 04, 2026 - 04:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 22:01 UTC
Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.


Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Mar 03, 2026 - 17:39 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region.

Current Status & Next Steps:

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Mar 03, 2026 - 13:15 UTC
Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 06:05 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

We will provide further update as more progress is made or as the situation evolves.

Mar 03, 2026 - 06:03 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 22:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 19:45 UTC
Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 19:10 UTC
Identified - Customer Impact:

Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.

Mar 02, 2026 - 14:39 UTC
Update - Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.

Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East.

For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.

Mar 02, 2026 - 12:20 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services.

For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 08:33 UTC
Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Mar 02, 2026 - 06:49 UTC
Monitoring - Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region.

We continue to monitor the situation closely to ensure ongoing stability.

AWS Status Page: https://health.aws.amazon.com/health/status

Mar 01, 2026 - 17:20 UTC
Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 03:30 PM UTC

Mar 01, 2026 - 14:29 UTC

About This Site

Real-time status on Forcepoint's trusted Data Security Cloud services

Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
London (LONB) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
Unified Platform Operational
Commercial Cloud Operational
EU Cloud Operational
Data Security Cloud Operational
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Customer Hub Operational
Data Centers and PoP Degraded Performance
Chi1 Operational
Lon1 Operational
Syd1 Operational
N. Virginia (us-east-1) Operational
Ohio (us-east-2) Operational
N. California (us-west-1) Operational
Oregon (us-west-2) Operational
Quebec (ca-central-1) Operational
Sao Paulo (sa-east-1) Operational
Stockholm (eu-north-1) Operational
Dublin (eu-west-1) Operational
London (eu-west-2) Operational
Paris (eu-west-3) Operational
Frankfurt (eu-central-1) Operational
Milan (eu-south-1) Operational
Zurich (eu-central-2) Operational
Spain (eu-south-2) Operational
Cape Town (af-south-1) Operational
Tokyo (ap-northeast-1) Operational
Seoul (ap-northeast-2) Operational
Osaka (ap-northeast-3) Operational
Singapore (ap-southeast-1) Operational
Hong Kong (ap-east-1) Operational
Mumbai (ap-south-1) Operational
Hyderabad (ap-south-2) Operational
Jakarta (ap-southeast-3) Operational
Bahrain (me-south-1) Degraded Performance
Dubai (me-central-1) Degraded Performance
Sydney (ap-southeast-2) Operational
Melbourne (ap-southeast-4) Operational
Israel (il-central-1) Operational
GovCloud East (us-gov-east-1) Operational
GovCloud West (us-gov-west-1) Operational
Heathrow (A) Under Maintenance
Frankfurt (B) Under Maintenance
Mumbai (C) Under Maintenance
Paris (D) Under Maintenance
Dubai (DXBA) Under Maintenance
San Jose (G) Under Maintenance
Ashburn (H) Under Maintenance
Slough (J) Under Maintenance
Docklands (LONB) Under Maintenance
Sydney (M) Under Maintenance
Dallas (O) Under Maintenance
São Paulo (P) Under Maintenance
Singapore (R) Under Maintenance
Johannesburg (S) Under Maintenance
Tokyo (T) Under Maintenance
Toronto (YYZA) Under Maintenance
Bangalore (BLRB) Under Maintenance
Riyadh (RUHA) Under Maintenance
Edge Regions Operational
Washington DC Operational
Chicago Operational
New York Operational
Atlanta Operational
Los Angeles Operational
Miami Operational
Dallas Operational
Houston Operational
San Francisco Operational
Boston Operational
Denver Operational
Portland Operational
Seattle Operational
Toronto Operational
Minneapolis Operational
Phoenix Operational
Queretaro Mexico Operational
Montreal Operational
Philadelphia Operational
Salt Lake City Operational
Vancouver Operational
Nashville Operational
Detroit Operational
Sao Paulo Operational
Rio De Janeiro Operational
Bogota Operational
Buenos Aires Operational
Santiago Operational
Frankfurt Operational
London Operational
Paris Operational
Milan Operational
Rome Operational
Berlin Operational
Madrid Operational
Marseille Operational
Dusseldorf Operational
Hamburg Operational
Manchester Operational
Munich Operational
Vienna Operational
Stockholm Operational
Copenhagen Operational
Dublin Operational
Helsinki Operational
Athens Operational
Brussels Operational
Budapest Operational
Lisbon Operational
Oslo Operational
Bucharest Operational
Palermo Operational
Prague Operational
Sofia Operational
Warsaw Operational
Zagreb Operational
Zurich Operational
Tel Aviv Operational
Bahrain Operational
Dubai Operational
Fujairah UAE Operational
South Africa Operational
Johannesburg Operational
Nairobi Operational
Tokyo Operational
Osaka Operational
Seoul Operational
Singapore Operational
Taipei Operational
Bangkok Operational
Jakarta Operational
Kuala Lumpur Operational
Manila Operational
Hanoi Operational
Ho Chi Minh Operational
Sydney Operational
Melbourne Operational
Perth Operational
Auckland Operational
New Delhi Operational
Chennai Operational
Mumbai Operational
Bangalore Operational
Hyderabad Operational
Kolkata Operational
Services Operational
Proxy & SmartEdge Operational
Cloud SWG Operational
Cloud Firewall Operational
Cloud Access Security Broker Operational
Zero Trust Network Access Operational
Remote Browser Isolation Operational
Data Loss Prevention Operational
Email Data Loss Prevention Operational
Reputation Service Operational
Web Security Cloud Operational
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
Reporting Operational
SIEM Operational
IPsec Advanced Connectivity Operational
GRE Connectivity Operational
Threatseeker Cloud Operational
Advanced Malware Detection and Protection Operational
Insights Operational
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance - San Jose (Cluster G) Datacenter Sep 26, 2026 02:00-04:00 UTC

Forcepoint will be conducting a planned maintenance in our San Jose (Cluster G) Datacenter on Saturday, September 26th at 02:00 AM UTC for approximately 2 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Posted on Sep 23, 2026 - 06:27 UTC

Announcing the availability of our data center facility in Riyadh (RUHA) Oct 19, 2026 00:30-08:30 UTC

Update - Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from October 19 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability.


On October 19, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24.

Customer Actions Needed

Allowlist the new data center range

Add 157.167.167.0/24 to your allowlists before 19 October 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Dedicated IP customers

Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses.

If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed.

Hybrid Web customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them.

Sep 23, 2026 - 07:01 UTC
Scheduled - Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from September 24 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability.

On September 24, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24.

Customer Actions Needed

Allowlist the new data center range

Add 157.167.167.0/24 to your allowlists before 24 September 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Dedicated IP customers

Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses.

If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed.

Hybrid Web customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them.

A Tech Alert will be published on September 18 will more information about the facility and the service offerings available for customers.

Sep 17, 2026 - 19:20 UTC

Sep 24, 2026

Unresolved incident: Planned Maintenance - Web Security Cloud Release.

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:00 UTC
Scheduled - Forcepoint will be performing emergency maintenance on the FONE Production Environment on Wednesday, September 23, starting at 19:00 UTC and lasting approximately 30 minutes. This maintenance is intended to further enhance the resiliency and performance of our network infrastructure.

During the maintenance window, customers in the ap-south-1 (Mumbai) and ap-southeast-1 (Singapore) regions may experience a brief interruption to connectivity.

We appreciate your understanding and cooperation as we continue to improve and strengthen our infrastructure.

Sep 23, 18:46 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Completed - The scheduled maintenance at San Jose (Cluster G) datacenter is cancelled due to unforeseen circumstances.

We appreciate your understanding and cooperation .

Sep 20, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our San Jose (Cluster G) Datacenter on Sunday, September 20th at 4:00 AM UTC for approximately 2 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Sep 18, 09:53 UTC

Sep 19, 2026

Completed - The scheduled maintenance has been completed.
Sep 19, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 17:30 UTC
Scheduled - Forcepoint will be conducting planned maintenance in our Slough/Woking (Cluster J) data center on Saturday, 19th September 2026 at 17:30 UTC for approximately 4 hours. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Sep 17, 17:18 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:00 UTC
Update - Forcepoint will be conducting planned maintenance in our Dubai (Cluster-DXBA) data center on Saturday, 19th September 2026 at 02:00 UTC for approximately 30 mins. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Sep 17, 14:56 UTC
Scheduled - Forcepoint will be conducting planned maintenance in our Dubai (Cluster-DXBA) data center on Saturday, 19th September 2026 at 02:00 UTC for approximately 30 mins. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services.

We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Sep 17, 14:02 UTC

Sep 18, 2026

Resolved - This incident has been resolved.
Sep 18, 13:58 UTC
Monitoring - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions until services were failed over to an alternate cluster.

Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services in both the regions and traffic has been re-introduced to the ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions.


We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.

Next update time: 13:30 UTC

Sep 18, 13:21 UTC
Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions until services were failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the ap-southeast-1 (Singapore) and ap-southeast-2 (Sydney) regions. We have rerouted customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 12:30 UTC

Sep 18, 11:58 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - The third-party provider has observed that instance stability and performance are now at expected levels and has declared the incident resolved. This incident is now resolved.
Sep 16, 20:51 UTC
Identified - Customer Impact: Forcepoint customers may experience delays or intermittent availability when accessing Customer Hub that relies on third party services.

Description: Forcepoint is currently experiencing intermittent availability issues with Customer Hub due to a service degradation reported by our third-party provider.

Current Action: Forcepoint is actively monitoring the situation alongside the provider's status updates. No action is required on your part at this time.

If you are experiencing critical service impact, please contact Forcepoint Technical Support using the numbers below.

APAC

Support Hours: 5:30 a.m. to 6:00 p.m. IST
Australia: +61 2 9414 0004 / +61 2 9414 0033
Hong Kong: 800 906 158
India: 000-800-1003-920
New Zealand: 0800 443 264
Bangladesh: +880 (0) 9610-998475
China, Southeast Asia: +86 (10) 5884 4200
Singapore: 800 101 2145
Japan: 0800-100-4398

EMEA

Support Hours: 8:00 a.m. to 6:00 p.m. Western European Time
UK and rest of EMEA, Middle East & Africa: +44 118 938 8515
France: +0 800 91 48 24
Germany: +49 (89) 244105830
United Arab Emirates: 800 035703550
Turkey: 00-800-8529-8752

Americas

Support Hours: 8:00 a.m. to 8:00 p.m. U.S. Eastern Time
North America: +1 512.664.1360
Latin America & Caribbean: +1 512.664.1360


Next update: We will provide an update as further information becomes available.

Sep 16, 10:14 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:00 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance on the Cloud SWG service starting Thursday, September 10, 12:00 UTC for 6 hours.

We do not anticipate any loss of connectivity for customers connecting through IPsec or GRE tunnels where sites are configured with tunnel pairs during the maintenance window.

We appreciate your understanding and cooperation.

Sep 10, 11:52 UTC