In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 09:00 UTC
Scheduled - Forcepoint will be performing a scheduled maintenance activity starting on Monday November 18th, 09:00 UTC across 4 days. The maintenance activity will involve performing regular upgrades across our web proxy servers for further enhancement and feature addition. We expect the activity to be fully completed by Thursday November 21st 18:00 UTC.

The maintenance activity will be done in a phased approach, with majority of the data center proxies being upgraded outside of regional business hours. Forcepoint will be performing the upgrades in batches, with only a limited set of proxy servers are upgraded at a time ensuring no impact on availability of services during the maintenance window.

We thank you for your co-operation.

Nov 18, 2024 09:00 - Nov 21, 2024 18:00 UTC

About This Site

Real-time status on Forcepoint's trusted Cloud Security Services

Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.99 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
US GovCloud Operational
90 days ago
100.0 % uptime
Today
Trial Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
99.95 % uptime
Today
Cloud Web Security Portal Operational
Data Centers and PoP Operational
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
OCI-US East (Ashburn) Operational
90 days ago
100.0 % uptime
Today
OCI-US West (San Jose) Operational
90 days ago
100.0 % uptime
Today
OCI-UK South (London) Operational
90 days ago
100.0 % uptime
Today
OCI-Italy Northwest (Milan) Operational
90 days ago
100.0 % uptime
Today
OCI-Israel Central (Jerusalem) Operational
90 days ago
100.0 % uptime
Today
OCI-Saudi Arabia West (Jeddah) Operational
90 days ago
100.0 % uptime
Today
OCI-Singapore (Singapore) Operational
90 days ago
100.0 % uptime
Today
OCI-Australia East (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Amsterdam (X) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.98 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
100.0 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
100.0 % uptime
Today
Zero Trust Network Access Operational
90 days ago
99.86 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
99.98 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance - Frankfurt Datacenter Nov 23, 2024 03:30 - Nov 25, 2024 03:30 UTC
Forcepoint will be conducting a planned maintenance in Frankfurt on Saturday, November 23rd at 03:30 UTC for approximately 48 hours. The maintenance activity involves network configuration changes that will enhance the security of our data by encrypting the storage at the block level.

Customers will not be able to query the datastore in Frankfurt, however, they will have access to the CDS store in secondary locations. We apologize for any inconvenience this may cause and appreciate the cooperation.

Posted on Nov 19, 2024 - 16:01 UTC
Planned Maintenance - Mumbai (Cluster C) Nov 23, 2024 05:00 - Nov 24, 2024 13:00 UTC
Forcepoint will be conducting a planned maintenance on Saturday, November 23rd at 05:00 UTC for approximately 32 hours at our Mumbai (Cluster C) datacenter. The maintenance activity involves network configuration changes to enhance reliability and performance of our infrastructure.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Posted on Nov 18, 2024 - 22:13 UTC
Forcepoint will be performing a planned maintenance activity in our Toronto Data Center (Cluster-YYZA) on Monday, November 25th, starting at 02:30 UTC for 4 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances. The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Toronto via IPSEC or GRE tunnels.
Posted on Nov 20, 2024 - 14:40 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident is now resolved.
Nov 19, 10:02 UTC
Monitoring - Customer Impact: CASB Portal in Frankfurt (eu-central-1) region was unavailable for the customers.

Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services. We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.

Next update time: 10:00 AM UTC

Nov 19, 09:32 UTC
Investigating - Customer Impact: CASB Portal in Frankfurt (eu-central-1) region is unavailable for the customers.

Description: We are investigating an issue with our CASB Portal in Frankfurt (eu-central-1) region. We are investigating the problem and will provide further update as make progress.

Next update time: 10:00 AM UTC

Nov 19, 09:07 UTC
Nov 18, 2024
Completed - The scheduled maintenance has been completed.
Nov 18, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Dubai Data Center (Cluster-DXBA) on Monday, November 18th, starting at 14:00 UTC for 4 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances. The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Duabi via IPSEC or GRE tunnels.
Nov 14, 12:18 UTC
Nov 17, 2024
Completed - The scheduled maintenance has been completed.
Nov 17, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 03:30 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance in Frankfurt on Saturday, November 16th at 03:30 UTC for approximately 48 hours. The maintenance activity involves network configuration changes will enhance the security of our data by encrypting the storage at the block level.

Customers will not be able to query the datastore in Frankfurt, however, they will have access to the CDS store in secondary locations. We apologize for any inconvenience this may cause and appreciate the cooperation.

Nov 15, 16:02 UTC
Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 10:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 03:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on Saturday, November 16th at 03:00 UTC for approximately 8 hours. The maintenance activity involves network configuration changes to enhance reliability and performance of our infrastructure.

We anticipate minor loss of connectivity for few mins while the customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Nov 13, 10:46 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 08:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 04:30 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance on Wednesday, November 13th at 04:30 UTC for approximately 5 hours. The maintenance activity involves network configuration changes to enhance reliability and performance of our infrastructure.

We anticipate minor loss of connectivity for few mins while the customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Nov 11, 14:47 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Heathrow Data Center (Cluster-A) on Monday, November 11th, starting at 01:00 UTC for 4 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances. The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Heathrow via IPSEC or GRE tunnels.
Nov 8, 07:39 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 01:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 03:30 UTC
Scheduled - Forcepoint will be conducting an emergency maintenance on Saturday, November 9th at 03:30 UTC for approximately 48 hours. The maintenance activity involves network configuration changes to enhance reliability and performance of our infrastructure.

We anticipate minor loss of connectivity for few mins while the customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Nov 7, 10:20 UTC
Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 15:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 02:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on Saturday, November 9th at 02:30 UTC for approximately 39 hours. The maintenance activity involves network configuration changes to enhance reliability and performance of our infrastructure.

We anticipate minor loss of connectivity for few mins while the customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Nov 7, 10:25 UTC
Nov 9, 2024
Nov 8, 2024
Resolved - This issue has been investigated and the bug is being tracked via internal defect tracking system. The scope of impact is very limited to particular scenario. The fix rollout is planned along with next patch release in few weeks. This incident is now closed.
Nov 8, 10:45 UTC
Update - There is no performance impact due to this issue, its only a functionality impact.
Nov 4, 15:55 UTC
Update - Customer Impact: Customers using GSuite as a managed app with DLP policies enabled will not be able to upload files with an extension (PDF, DOCX, PPT) fails when DLP is enabled in the policy globally.

Description: We are continuing to investigate this issue. Customers are requested to disable the DLP policies as a workaround to the problem until problem is resolved. We will provide more updates shortly.

Next update time: 05:00 PM UTC

Nov 4, 15:04 UTC
Investigating - Customer Impact: Customers using GSuite as a managed app with DLP policies enabled will not be able to upload files with an extension (PDF, DOCX, PPT) fails when DLP is enabled in the policy globally.

Description: We are currently investigating a problem related to F|ONE services globally. Customers using GSuite as a managed app with DLP policies enabled will not be able to upload files with an extension (PDF, DOCX, PPT) fails when DLP is enabled in the policy. Customers are requested to disable the DLP policies as a workaround to the problem. We will provide further updates as we make progress with our investigation efforts.

Next update time: 03:00 PM UTC

Nov 4, 14:01 UTC
Nov 7, 2024

No incidents reported.