Planned Maintenance - Proxy release in all clusters
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 08:00 UTC
Scheduled - Forcepoint will be performing a maintenance activity in all our data centers starting Monday, November 17th, 2025 8AM UTC till Tuesday, December 2nd, 2025 5PM UTC. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be staggered across servers to ensure service continuity and rolled out in a phased manner across all the clusters. We are not anticipating any major impact on connectivity for our customers during the maintenance window.

We will provide updates as necessary while we make progress with the maintenance activity.

Thank you for your co-operation.
Nov 17, 2025 08:00 - Dec 2, 2025 17:00 UTC

About This Site

Real-time status on Forcepoint's trusted Data Security Cloud services

Uptime over the past 90 days. View historical uptime.
Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.99 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
99.98 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Data Centers and PoP Under Maintenance
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Israel (il-central-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Under Maintenance
Frankfurt (B) Under Maintenance
Mumbai (C) Under Maintenance
Paris (D) Under Maintenance
Dubai (DXBA) Under Maintenance
San Jose (G) Under Maintenance
Ashburn (H) Under Maintenance
Slough (J) Under Maintenance
Docklands (LONB) Under Maintenance
Sydney (M) Under Maintenance
Dallas (O) Under Maintenance
São Paulo (P) Operational
Singapore (R) Under Maintenance
Johannesburg (S) Operational
Tokyo (T) Under Maintenance
Toronto (YYZA) Under Maintenance
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.96 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
100.0 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
99.9 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
99.93 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
99.89 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
99.92 % uptime
Today
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Microsoft Teams Chat Access Impacted via FONE Reverse Proxy
Resolved - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected.

Current Status: The issue has been resolved, and normal functionality has been restored. A simple browser refresh is required for the fix to take effect.
Nov 23, 17:09 UTC
Update - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected.

Current Status & Next Steps: Forcepoint identified the Reverse Proxy code paths impacted by Microsoft Teams changes, causing the Teams Chat feature to fail, We are testing the identified fix in the QA environment and will be deploying to production once the testing process concludes.
Nov 22, 15:44 UTC
Update - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected.

Current Status & Next Steps: Forcepoint identified the Reverse Proxy code paths impacted by Microsoft Teams changes, causing the Teams Chat feature to fail, We are testing the identified fix in the QA environment and will be deploying to production once the testing process concludes.
Nov 21, 07:58 UTC
Update - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected.

Current Status & Next Steps: Forcepoint identified the Reverse Proxy code paths impacted by Microsoft Teams changes, causing the Teams Chat feature to fail, We are testing the identified fix in the QA environment and will be deploying to production once the testing process concludes.
Nov 20, 09:01 UTC
Identified - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams remain fully accessible when using the desktop application. The impact is limited to customers using Teams through a browser. No other application is impacted, and customers using the Forcepoint Endpoint Agent are unaffected.

Current Status & Next Steps: Forcepoint identified the Reverse Proxy code paths impacted by Microsoft Teams changes, causing the Teams Chat feature to fail, and is currently developing a fix. Access to all other applications remains fully operational via Forcepoint's CASB solution.
Nov 19, 20:15 UTC
Update - Customer Impact: A few of our customers may experience challenges when accessing Microsoft Teams' chat feature via a browser while using Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible when customers use the desktop application. The impact of this incident is limited to customers using Teams through a browser. No other application is impacted, and the issue does not affect customers who are using the Forcepoint Endpoint Agent.

Description: Forcepoint continues to investigate the problem and can confirm that the impact of the issue remains extremely limited. We have identified a viable workaround for the situation and are working with affected customers to ensure their connectivity is restored without bypassing our proxy solution.

Access to all other applications remains fully operational via Forcepoint's CASB solution.
Nov 18, 20:30 UTC
Update - Customer Impact: A Few of our customers may experience challenges while accessing Microsoft Teams' chat feature via a browser while going through Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible if customers are using the desktop application. The impact of this incident remains restricted to customers using Teams via a browser. No other application is impacted, and the issue does not impact customers who are using the Forcepoint Endpoint Agent.

Description: Forcepoint continues to investigate the problem and can confirm that the impact of the issue remains extremely limited. We have identified a viable workaround for the situation and are working with affected customers to ensure their connectivity is restored without bypassing our proxy solution.

Access to all other applications remains fully operational via Forcepoint's CASB solution.
Nov 18, 06:29 UTC
Update - Customer Impact: A Few of our customers may experience challenges while accessing Microsoft Teams' chat feature via a browser while going through Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible if customers are using the desktop application. The impact of this incident remains restricted to customers using Teams via a browser. No other application is impacted, and the issue does not impact customers who are using the Forcepoint Endpoint Agent.

Description: Forcepoint continues to investigate the problem and can confirm that the impact of the issue remains extremely limited. We have identified a viable workaround for the situation and are working with affected customers to ensure their connectivity is restored without bypassing our proxy solution.

Access to all other applications remains fully operational via Forcepoint's CASB solution.
Nov 17, 04:25 UTC
Update - Customer Impact: A Few of our customers may experience challenges while accessing Microsoft Teams' chat feature via a browser while going through Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible if customers are using the desktop application. The impact of this incident remains restricted to customers using Teams via a browser. No other application is impacted, and the issue does not impact customers who are using the Forcepoint Endpoint Agent.

Description: Forcepoint continues to investigate the problem and can confirm that the impact of the issue remains extremely limited. We have identified a viable workaround for the situation and are working with affected customers to ensure their connectivity is restored without bypassing our proxy solution.

Access to all other applications remains fully operational via Forcepoint's CASB solution.
Nov 14, 18:22 UTC
Update - Customer Impact: Few of our customers may experience challenges while accessing Microsoft Team's chat feature via a browser while going through Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible if customers are using desktop application. The impact of this incident remains restricted to customers using Teams via a browser. No other application is impacted, and the issue does not impact customers who are using the Forcepoint Endpoint Agent.

Description: Forcepoint continues to investigate the problem and can confirm that the impact of the issue remains extremely limited. We have identified viable work-around for the situation, and are working with affected customers to ensure their connectivity is restored without bypassing our proxy solution.

Access to all other applications remain fully operations via Forcepoint's CASB solution.
Nov 13, 17:38 UTC
Update - Customer Impact: Few of our customers may experience challenges while accessing Microsoft Team's chat feature via the Teams web application while going through Forcepoint's reverse proxy (CASB) service. All functionalities of Microsoft Teams are fully accessible if customers are using desktop application. The impact of this incident remains restricted to customers using Teams via a web application. No other application is impacted, and the issue does not impact customers who are using the Forcepoint Endpoint Agent.

Description: Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. Forcepoint has also identified possible work-around for the on-going issue and are working with affected customers to deploy the same. The work-around ensures that chat functionality is restored without having to bypass our proxy.

We will provide the next update by 17:00 UTC.
Nov 13, 07:37 UTC
Update - Customer Impact: Customers may experience issues while using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. We are also exploring alternative solutions and potential workarounds. As a temporary mitigation to alleviate the issue while we work toward a permanent resolution, customers may update their policy settings to configure Microsoft Office applications to Direct mode.

We will provide the next update by 06:00 UTC.
Nov 13, 00:28 UTC
Update - Customer Impact: Customers may experience issues while using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. We are also exploring alternative solutions and potential workarounds. As a temporary mitigation to alleviate the issue while we work toward a permanent resolution, customers may update their policy settings to configure Microsoft Office applications to Direct mode.

We will provide the next update by 00:00 UTC.
Nov 12, 17:38 UTC
Update - Customer Impact: Customers may experience issues while using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. We are also exploring alternative solutions and potential workarounds. As a temporary mitigation to alleviate the issue while we work toward a permanent resolution, customers may update their policy settings to configure Microsoft Office applications to Direct mode.

We will provide the next update by 16:00 UTC.
Nov 12, 07:07 UTC
Update - Customer Impact: Customers may experience issues while using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. We are also exploring alternative solutions and potential workarounds. As a temporary mitigation to alleviate the issue while we work toward a permanent resolution, customers may update their policy settings to configure Microsoft Office applications to Direct mode.

We will provide the next update by 05:00 UTC.
Nov 11, 23:18 UTC
Update - Customer Impact: Customers may experience issues while using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the issue 24x7 and working to trace the error message to its source. We are also exploring alternative solutions and potential workarounds. As a temporary mitigation to alleviate the issue while we work toward a permanent resolution, customers may update their policy settings to configure Microsoft Office applications to Direct mode.

We will provide the next update by 23:00 UTC.
Nov 11, 13:37 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. continues to work on it 24/7 to find a resolution. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 12:00 UTC.
Nov 11, 03:32 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. continues to work on it 24/7 to find a resolution. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 02:00 UTC.
Nov 10, 20:17 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. continues to work on it 24/7 to find a resolution. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 20:00 UTC.
Nov 10, 10:04 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. continues to work on it 24/7 to find a resolution. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 10:00 UTC.
Nov 10, 03:51 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. continues to work on it 24/7 to find a resolution. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 01:00 UTC.
Nov 9, 16:26 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 16:00 UTC.
Nov 9, 10:04 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 10:00 UTC.
Nov 9, 02:03 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 02:00 UTC.
Nov 8, 20:00 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 20:00 UTC.
Nov 8, 14:00 UTC
Update - We are continuing to investigate this issue.
Nov 8, 11:52 UTC
Update - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is continuing to work actively on investigating the issue. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 14:00 UTC.
Nov 8, 08:24 UTC
Investigating - Customer Impact: Customers may experience issues using the Microsoft Teams chat feature through the FONE reverse proxy.

Description: We are currently experiencing an issue affecting access to Microsoft Teams chat when accessed through the browser via the FONE CASB reverse proxy. This issue does not impact users who are using the Forcepoint Endpoint Agent.

Our engineering team is actively investigating the problem. As a temporary workaround, customers may update their policy to set Microsoft Office applications to Direct.

We will provide the next update by 06:00 UTC.
Nov 7, 23:52 UTC
Planned Maintenance - Johannesburg (Cluster-S) Datacenter
Completed - The scheduled maintenance has been completed.
Nov 23, 14:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Johannesburg (Cluster S) Datacenter on Friday, November 21st at 06:00 PM UTC for approximately 48 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Oct 31, 10:32 UTC
Planned Maintenance - Sao Paulo (Cluster P) Datacenter
Completed - The scheduled maintenance has been completed.
Nov 23, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Sao Paulo (Cluster P) Datacenter on Saturday, November 22nd 10:30 AM UTC for approximately 24 hours. The maintenance activity will involve certain changes for further enhancing our power infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Nov 7, 14:52 UTC
Nov 22, 2025
Nov 21, 2025
Nov 20, 2025
Nov 19, 2025
Nov 18, 2025
Nov 17, 2025

Unresolved incident: Planned Maintenance - Proxy release in all clusters.

Nov 16, 2025
Planned Maintenance - Frankfurt (Cluster B) Datacenter
Completed - The scheduled maintenance has been completed.
Nov 16, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:30 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in our Frankfurt (Cluster B) data center on Sunday, November 16th at 02:30 UTC for approximately 8 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Nov 12, 05:30 UTC
Emergency Maintenance - San Jose (Cluster-G) Datacenter
Completed - The scheduled maintenance has been completed.
Nov 16, 03:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:45 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our San Jose (Cluster G) Datacenter on Saturday, November 15th at 23:45 UTC for approximately 04 hours. The maintenance activity involves certain changes to further enhance our network infrastructure to provide an improved performance to our Cloud services.

We anticipate a minor loss of connectivity for a brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate your cooperation.
Nov 15, 23:13 UTC
Nov 15, 2025
Planned Maintenance - San Jose (Cluster-G) Datacenter
Completed - The scheduled maintenance has been completed.
Nov 15, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our San Jose (Cluster G) Datacenter on Saturday, November 15th at 04:30 UTC for approximately 22 hours. The maintenance activity involves certain changes for further enhancing our network infrastructure to provide an improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Nov 12, 04:57 UTC
Planned Maintenance - NGFW Appliance Upgrade in Singapore Datacenter
Completed - The scheduled maintenance has been completed.
Nov 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 15:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Singapore (Cluster-R) datacenter on Saturday, November 15th, 2025, starting 03:00 PM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Singapore via IPSEC or GRE tunnels.

We appreciate your co-operation.
Nov 11, 17:21 UTC
Nov 14, 2025
Planned Maintenance - NGFW Appliance Upgrade in Tokyo Datacenter
Completed - The scheduled maintenance has been completed.
Nov 14, 19:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Tokyo (Cluster-T) datacenter on Friday, November 14th, 2025, starting 06:00 PM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Tokyo via IPSEC or GRE tunnels
Nov 11, 17:26 UTC
Planned Maintenance - Remote Browser Service
Completed - The scheduled maintenance has been completed.
Nov 14, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 03:30 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity for Remote Browsing Services (RBI) starting on Friday, 14th November, 2025 at 3:30 AM UTC for 9 hours. The maintenance activity involves performing an upgrade across infrastructure components to improve the resiliency of the RBI service.

The maintenance will be performed in a phased approach across all RBI regions, with each region being upgraded outside of its standard working hours to minimize any impact. Some users may experience a minor loss of connectivity for brief moment during the maintenance window in the respective region.

We appreciate your co-operation.
Nov 13, 10:57 UTC
Nov 13, 2025
Nov 12, 2025
Nov 11, 2025
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