Get webhook notifications whenever Forcepoint Data Security Cloud Status creates an incident, updates an incident, resolves an incident or changes a component status.
Monitoring - Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI.
Description: We have implemented a solution and we have started to notice recovery of services. We continue to monitor the service for stability.
Jan 18, 2026 - 13:23 UTC
Update - Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI.
Description: We are have identified the problem and are working on a resolution at the earliest. We will provide further update as more information is available.
Jan 18, 2026 - 12:50 UTC
Update - We are continuing to investigate this issue.
Jan 18, 2026 - 12:48 UTC
Investigating - Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI.
Description: We are currently experiencing an un-availability of service for DSPM on-premises customers in the EMEA region. Our teams continue to investigate and we will provide more feedback once we make progress with our investigation.
Completed -
The scheduled maintenance has been completed.
Jan 17, 11:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 10:00 UTC
Scheduled -
Forcepoint will be conducting a planned maintenance activity on the Cloud Security Portal on Saturday, 17th January , 2026 at 10:00 UTC for approximately 2 hours. This activity involves essential updates to the portal infrastructure.
During this window, the CSG Portal may be briefly inaccessible for approximately 10–15 minutes .
We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.
Jan 7, 10:10 UTC
Completed -
The scheduled maintenance has been completed.
Jan 17, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 01:30 UTC
Scheduled -
Forcepoint will be conducting an a planned maintenance in the Heathrow (Cluster A) Datacenter on Saturday, 17th January, 2026 at 01:30 UTC for approximately 2 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.
We do not anticipate any major disruption to customer traffic; however, we may observe a few seconds of interruption in connectivity for some customers connecting to Heathrow.
We value your cooperation in this matter.
Jan 14, 17:23 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 11:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 05:30 UTC
Scheduled -
Forcepoint will be conducting planned maintenance in Paris datacenter on Wednesday, January 14th at 05:30 UTC for approximately 8 hours. The maintenance activity involves certain changes that will enhance the security of our data storage systems.
During the transition within this maintenance window, customers will be unable to query the data store in Paris. However, access to the CDS store at secondary locations will remain fully available.
We value your cooperation in this matter.
Jan 7, 15:09 UTC
Resolved -
This incident has been resolved.
Jan 14, 00:27 UTC
Monitoring -
Customer Impact: Some of our customers with an active AMDP Cloud subscription may experience intermittent delays or time-outs with file submissions for malware sandboxing.
Description: Forcepoint has implemented a change to help mitigate the increase in scanning delays while we wait for further updates from our vendor. We are monitoring the performance of the AMDP service for stability, and will provide feedback once we have confirmation on full service restoration.
Jan 13, 17:25 UTC
Identified -
Customer Impact: Some of our customers with an active AMDP Cloud subscription may experience intermittent delays or time-outs with file submissions for malware sandboxing.
Description: We are currently experiencing a problem with our AMDP Cloud solution which is causing intermittent delays and time-outs for samples submitted for malware sandboxing. We have identified the problem, and are working with our Sandboxing vendor to remediate the problem at the earliest.
Resolved -
This incident has been resolved.
Jan 13, 13:56 UTC
Monitoring -
Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Sydney (ap-southeast-2) region until services were automatically failed over to an alternate cluster.
Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services and traffic has been re-introduced to the Sydney (ap-southeast-2).
We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
Next update time: 14:30 UTC
Jan 13, 13:27 UTC
Investigating -
Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Sydney (ap-southeast-2) region until services were automatically failed over to an alternate cluster.
Description: We are currently experiencing un-availability of RBI services in the Sydney region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.
Completed -
The scheduled maintenance has been completed.
Jan 13, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:30 UTC
Scheduled -
Forcepoint will be performing a planned maintenance activity for Advanced Malware Detection (AMD) starting on Tuesday, 13th January, 2026 at 2:30AM UTC for 8 hours. The maintenance activity involves performing a seamless transition of sandbox submissions to Forcepoint AMDP Cloud for all AMD Cloud customers.
The maintenance will be performed in a completely transparent manner and there is no action required from customers. We do not anticipate any disruption of services during this transition. Post completion of activity, all sandbox submissions from Web Security, Email Security, and NGFW (where sandboxing is enabled) will automatically be processed by AMDP.
Completed -
The scheduled maintenance has been completed.
Jan 10, 10:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 03:30 UTC
Scheduled -
Forcepoint will be conducting an emergency maintenance in the Johannesburg (Cluster S) Datacenter on Saturday, 10th January, 2026 at 03:30 UTC for approximately 8 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.
We value your cooperation in this matter.
Jan 9, 14:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 04:00 UTC
Scheduled -
Forcepoint will be performing a planned maintenance activity for Remote Browsing Services (RBI) starting on Friday, 9th January, 2026 at 04:00 AM UTC for 6 hours. The maintenance activity involves performing upgrade of RBI service across all regions.
The maintenance will be performed in a phased approach across all RBI regions, with each region being upgraded outside of its standard working hours to minimize any impact. While we do not anticipate any loss of browsing services during the upgrade, customers may observe a brief interruption while any individual region is getting upgraded.
Completed -
The scheduled maintenance has been completed.
Jan 4, 20:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 17:30 UTC
Scheduled -
Forcepoint will be conducting a emergency maintenance in our Slough (Cluster J) Datacenter on Sunday, January 4th at 17:30 UTC for approximately 4 hours. The maintenance activity involves certain changes to further enhance our network infrastructure to provide an improved performance to our Cloud services.
We anticipate a minor loss of connectivity for a brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.
Resolved -
This incident has been resolved.
Jan 4, 03:51 UTC
Monitoring -
Customer Impact: Web Security cloud customers may have observed a loss of connectivity for a brief period. To mitigate the impact, traffic has been re-routed to alternate datacenter.
Current Status & Next Steps: We have implemented the necessary remediation to restore the health of impacted services and traffic has been re-introduced to the Slough (Cluster J)
We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
Next update time: 04:00 UTC
Jan 4, 03:17 UTC
Investigating -
Customer Impact: Web Security cloud customers may have observed a loss of connectivity for a brief period. To mitigate the impact, traffic has been re-routed to alternate datacenter.
Description: We are currently experiencing degraded performance in Slough datacenter. We are investigating the incident and will provide an update as we make progress.