All Systems Operational

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Real-time status on Forcepoint's trusted Data Security Cloud services

Uptime over the past 90 days. View historical uptime.
Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.99 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
99.98 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Security Posture Management Portal Operational
Data Centers and PoP Operational
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
Israel (il-central-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.96 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
100.0 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
99.9 % uptime
Today
Zero Trust Network Access Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
99.93 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
99.89 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Data Security Posture Management Operational
Supporting Service Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
99.91 % uptime
Today
DSPM Scanning Operational
DSPM Reporting Operational
DSPM Classification Operational
DSPM Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance - Dallas (Cluster O) Datacenter Nov 9, 2025 02:00-05:00 UTC

Forcepoint will be conducting a planned maintenance in our Dallas (Cluster O) Datacenter on Sunday, November 09th 02:00 AM UTC for approximately 3 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Oct 31, 2025 - 10:44 UTC

Planned Maintenance - Johannesburg (Cluster-S) Datacenter Nov 21, 2025 18:00 - Nov 23, 2025 18:00 UTC

Forcepoint will be conducting a planned maintenance in our Johannesburg (Cluster S) Datacenter on Friday, November 21st at 06:00 PM UTC for approximately 48 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted on Oct 31, 2025 - 10:32 UTC
Nov 2, 2025
Planned Maintenance - NGFW Appliance Upgrade in Mumbai Datacenter
Completed - The scheduled maintenance has been completed.
Nov 2, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 15:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Mumbai (Cluster-C) datacenter on Sunday, November 02nd, 2025, starting 03:00 PM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Mumbai via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 28, 16:59 UTC
Nov 1, 2025
Planned Maintenance - NGFW Appliance Upgrade in Paris Datacenter
Completed - The scheduled maintenance has been completed.
Nov 1, 03:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 03:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Paris(Cluster-D) datacenter on Saturday, November 01st, 2025, starting 03:00 AM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Paris via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 28, 17:00 UTC
Oct 31, 2025
Planned Maintenance - NGFW Appliance Upgrade in Frankfurt Datacenter
Completed - The scheduled maintenance has been completed.
Oct 31, 21:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in the Frankfurt (Cluster-B) datacenter on Friday, October 31st, 2025, starting 06:00 PM UTC for 4 hours. The maintenance activity will involve upgrading our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Frankfurt via IPSEC or GRE tunnels.

We appreciate your cooperation.
Oct 28, 17:14 UTC
Planned Maintenance - NGFW Appliance Upgrade in Dubai Datacenter
Completed - The scheduled maintenance has been completed.
Oct 31, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 15:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in the Dubai (Cluster-DXBA) datacenter on Friday, October 31st, 2025, starting 03:00 PM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Dubai via IPSEC or GRE tunnels.

We appreciate your cooperation.
Oct 28, 17:03 UTC
Oct 30, 2025
Planned Maintenance - NGFW Appliance Upgrade in Johannesburg Datacenter
Completed - The scheduled maintenance has been completed.
Oct 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Johannesburg (Cluster-S) datacenter on Sunday, October 30th, 2025, starting 05:00 PM UTC for 4 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Johannesburg via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 28, 17:04 UTC
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Planned Maintenance on Hybrid Sync Services
Completed - The planned maintenance for the Hybrid Sync services scheduled for Wednesday, October 29, starting at 09:30 AM UTC has been cancelled.

We will notify once a new date is confirmed.

Thank you for your continued cooperation.
Oct 28, 19:18 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on the Hybrid Sync services on Wednesday, October 29, starting at 09:30 AM UTC for 6 hours. This activity will involve the deployment of updated PCEPS and DCEPS components across Hybrid Sync services within the clusters. The rollout will be performed in a staggered manner, targeting only one node at a time, ensuring no disruption to customer connectivity with the data center.

We do not anticipate any impact to customer services or connectivity during this maintenance window.

Thank you for your continued cooperation.
Oct 28, 17:25 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025
Planned Maintenance - NGFW Appliance Upgrade in San Jose Datacenter
Completed - The scheduled maintenance has been completed.
Oct 26, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 10:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in San Jose (Cluster-G) datacenter on Sunday, October 26th, 2025, starting 10:00 AM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to San Jose via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 22, 20:32 UTC
Oct 25, 2025
Planned Maintenance - NGFW Appliance Upgrade in Dallas Datacenter
Completed - The scheduled maintenance has been completed.
Oct 25, 07:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Dallas (Cluster-O) datacenter on Saturday, October 25th, 2025, starting 06:00 AM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Dallas via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 22, 07:50 UTC
Oct 24, 2025
Planned Maintenance - NGFW Appliance Upgrade in Sydney Datacenter
Completed - The scheduled maintenance has been completed successfully.
Oct 24, 17:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 17:00 UTC
Scheduled - Forcepoint will be performing a planned maintenance activity in Sydney(Cluster-M) datacenter on Friday, October 24th, 2025, starting 17:00 PM UTC for 2 hours. The maintenance activity will involve performing an upgrade of our NGFW appliances.

The upgrades will be performed on one appliance at a time, so we do not anticipate any loss of connectivity for customers connecting to Sydney via IPSEC or GRE tunnels.

We appreciate your co-operation.
Oct 22, 20:24 UTC
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Impact on Forcepoint products due to on-going AWS outage
Resolved - This incident has been resolved.
Oct 21, 05:05 UTC
Update - Forcepoint services have been fully recovered and We are currently monitoring our environment for stability,
Oct 20, 23:21 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 17:04 UTC
Monitoring - Forcepoint services have been fully recovered now and we are monitoring the situation closely.
We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
Oct 20, 11:49 UTC
Update - Amazon Web Services (AWS) is experiencing a major outage impacting availability of key AWS services in the US East region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

The on-going outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services. below is an update on the recovery of services:

1. RBI browsing services have fully recovered. Our synthetic monitoring indicate complete service restoration.
2. Access to Platform, and Insights Portal is also recovered.
3. FONE CASB service has recovered and access to managed application is restored.

What is currently impacted?

1. DPS continues to experiencing errors with scanning.
2. Mail-flow for DLP for Cloud Email is also impacted which might impact email delivery for some customers.

Forcepoint is monitoring the situation closely and we will update our customers on the recovery of services.
Oct 20, 11:18 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:07 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:02 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 11:01 UTC
Identified - Amazon Web Services (AWS) is experiencing a major outage impacting availability of key AWS services in the US East region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

The on-going outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.

1. Remote Browsing Service is currently un-available. RBI customers may experience an error while trying to browse web content via RBI.
2. Access to Platform, and Insights Portal is currently impacted.
3. Access to managed applications via FONE CASB is impacted for customers in us-east region.
4. Customers with an active DPS license may experience errors with scan requests.


Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional services being impacted.
Oct 20, 09:30 UTC
Oct 20, 2025
Impact on Forcepoint due to on-going AWS outage
Resolved - Amazon Web Services (AWS) has confirmed that the issue affecting services in the us-east-1 region has been resolved.
For more details on the AWS outage, please access AWS Status page using the link below.

https://health.aws.amazon.com/health/status

The outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.

We can confirm that all impacted Forcepoint services have now fully recovered
Oct 20, 23:41 UTC
Monitoring - Amazon Web Services (AWS) is experiencing a recurrence of a major outage experienced earlier today, impacting availability of key AWS services in the us-east-1 region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

The on-going outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.

We can confirm that all affected Forcepoint services have recovered.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional services being impacted.
Oct 20, 22:29 UTC
Update - Amazon Web Services (AWS) is experiencing a recurrence of a major outage experienced earlier today, impacting availability of key AWS services in the us-east-1 region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

The on-going outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.

While all other services have now recovered, our Remote Browsing service in us-east-1 region continues to remain in a degraded state.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional services being impacted.
Oct 20, 19:12 UTC
Update - Amazon Web Services (AWS) is experiencing a recurrence of a major outage experienced earlier today, impacting availability of key AWS services in the us-east-1 region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

The on-going outage has unfortunately impacted some Forcepoint products which are dependent on AWS infrastructure and services.

1. Remote Browsing Service is currently degraded. RBI customers may experience intermittent errors while trying to browse web content via RBI.
2. Access to Platform, and Insights Portal is currently available intermittently.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional services being impacted.
Oct 20, 17:04 UTC
Investigating - Customer Impact: Customers using RBI services in us-east-1 regions may experience intermittent issues while browsing via RBI.

Description: Forcepoint is observing intermittent failures in RBI services due to ongoing widespread AWS issues in us-east-1. For more details on the on-going AWS outage, please access AWS Staus page using the link below.
https://health.aws.amazon.com/health/status
We are investigating the issue and will provide more updates as we make progress.
Oct 20, 16:54 UTC
Oct 19, 2025
Planned Maintenance - London(Cluster-LONB) Datacenter
Completed - The scheduled maintenance has been completed.
Oct 19, 06:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 17:36 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 17:35 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our London (Cluster-LONB) Datacenter on Saturday, October 18th at 06:00 AM UTC for approximately 48 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.
We anticipate minor loss of connectivity for brief moment while customer traffic is failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data canter to ensure seamless failover of tunnel traffic.
We apologize for any inconvenience this may cause and appreciate the cooperation.
Oct 9, 17:33 UTC
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